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The latest News and Information on IT Service Management, Service Desk and related technologies.

InvGate

Introducing Customizable Asset Management Dashboards to InvGate Insight

Nov 28, 2023 By Celeste Mottesi In InvGate
Asset Management dashboards are the best way for technicians and administrators to quickly identify and revise important information. For InvGate Insight, this means having a full look at your CIs and their updated status to make well-informed decisions. At InvGate, we are always looking for ways to address (even more) the specific needs and objectives of our customers.
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How to get executives on board for your BIA

Nov 28, 2023 By Ivanti In Ivanti
While you might be sold on security’s impact to the organization, you still have the challenge of convincing your leadership, who probably don’t understand the nuances of cybersecurity. In this section of our webinar discussing how to conduct a successful business impact assessment, Rob Leisure explains how to package and present security’s impact to an executive audience.
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Practical Demo: Elevate Your VPN. Empower Your Hybrid Workforce

Nov 28, 2023 By Ivanti In Ivanti
Get ready to revolutionize your remote access experience, as this expert webinar shows you how to elevate your VPN to new heights. Because as organizations like yours embrace hybrid work models, it’s vital to have effective, efficient secure access solutions. Ivanti experts will give you an immersive demonstration of the advanced features and capabilities that will take you to the next level in safeguarding secure access. Be sure to join us so you can experience the future of VPN technology.
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Customize Asset Management Dashboards to Monitor IT Assets

Nov 28, 2023 By InvGate In InvGate
Asset Management dashboards are the best way for technicians and administrators to identify and revise important information quickly. They offer a single pane of glass with all the ITAM metrics that need daily monitoring, contributing to an even more proactive Asset Management strategy. On InvGate Insight, you'll find a default panel that displays the CI status. But you'll also be able to create new dashboards tailored to your organization's specific needs.
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servicenow

Modernizing ITSM with ITIL 4: Unifying ITSM and ITOM functions

Nov 28, 2023 By Jason Perry In ServiceNow

The best practices and principles of the IT Infrastructure Library (ITIL) 4 show IT service management (ITSM) service providers the importance of building a strong infrastructure that creates business value, adapts to change, tracks capabilities, and embraces automation. Without collaboration between ITSM service providers and different functions of the enterprise, however, the benefits of ITIL 4 best practices are minimized.

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almaden ai

Building Exceptional Products: Almaden's Approach

Nov 27, 2023 By Almaden AI In Almaden AI

In today's dynamic world of technology and innovation, building products that resonate with customers and stand the test of time is no easy feat. At Almaden, we've cultivated a unique, Customer-Centric Product Design, approach to product development that prioritizes the customer's perspective over mere technological prowess. In this blog post, we'll delve into the core principles that drive our product development process, emphasizing the importance of understanding objectives, agile methodologies, and the modern tools we use to bring our ideas to life.

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InvGate

InvGate Service Desk Gets PinkVERIFY Certification Renewed in 2023

Nov 27, 2023 By Celeste Mottesi In InvGate
We’re proud to announce that InvGate Service Desk has renewed its PinkVERIFY Certified status once again. This proves our continued commitment to industry best practices and offering a robust IT Service Management tool that our users can count on. In 2023, Pink Elephant made in-depth changes to their certification process to accommodate a faster innovation pace.
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Hector

School Assets rental: How to keep your students accountable?

Nov 26, 2023 By Hector In Hector
As schools continue to rely more heavily on technology and other equipment, ensuring that students are held accountable for the school assets they borrow is becoming increasingly important. Whether it’s laptops, cameras, books, or sports equipment, lost or damaged equipment can be costly and disruptive to learning.
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Hector

Our Material Checklist for a Successful Kiosk at an Exhibition

Nov 26, 2023 By Hector In Hector
Setting up a kiosk at a fair can be a great way to showcase your products or services to a large and diverse audience. But, it’s also important to be well-prepared to ensure that your it is a success. From determining your goals and securing the necessary materials to staffing and evaluating your results, this checklist will help you cover all the bases. Whether you’re an experienced exhibitor or new to fairs, this guide will provide you with all the tools you need.
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Hector

Hotel inventory management best practices

Nov 26, 2023 By Hector In Hector
Managing inventory is crucial for the success of every business, and the hotel industry is no exception. It involves a complex process of tracking, ordering, and maintaining inventory levels to ensure that the necessary items are available at all times. So what are the benefits of hotel inventory management? How to ensure an efficient that the inventory is managed effectively and efficiently?
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