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The latest News and Information on IT Service Management, Service Desk and related technologies.

manageengine

The top 9 benefits of implementing workflows for enterprise management

Jul 14, 2023 By General In ManageEngine

Enterprise workflow management is a strategic approach that enables organizations to standardize and optimize their workflows, ensuring seamless collaboration, improved productivity, and reduced costs. By leveraging the right tools, enterprise workflow management empowers IT teams to define, execute, and monitor their processes in a structured and consistent manner.

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InvGate

iOS Device Management: How to Manage iOS Devices

Jul 14, 2023 By Melisa Wrobel In InvGate
If your organization works with Apple assets, it’s time to put iOS Device Management into action. Under the scope of Mobile Device Management, this practice should be included in your IT Asset Management (ITAM) strategy. The challenge here relies on the specifics of this Operational System (OS). As you surely know, Apple is very strict about its devices, privacy policies, and overall information management.
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Alloy Software

Knowledge Base in Alloy Navigator Mobile

Jul 14, 2023 By Alloy Software In Alloy Software

Knowledge is power. Especially when it’s a collection of knowledge about challenges in your specific IT organization. To streamline knowledge access for technicians, we’re adding Knowledge Base to our Alloy Navigator mobile app. IT specialists can now access the knowledge base on the go through the same mobile interface that they use to respond to and collaborate on tickets.

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Revolutionize Your Asset Management: Top Fixed Asset Tracking Software of 2023

Jul 14, 2023 By Infraon In Infraon
As businesses continue to grow, managing fixed assets becomes increasingly important and complex. That's where fixed asset tracking software comes in. In this video, we explore the top 7 fixed asset tracking software options in 2023 and what sets them apart. Whether you need to track assets for financial reporting, regulatory compliance, or optimizing asset utilization, choosing the right software is crucial. We dive into the features and benefits of Asset Panda, EZOfficeInventory, UpKeep, AssetCloud, Sage Fixed Assets, AssetTrack360, and Infor EAM.
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Infraon

IT Asset Management Software in 2024

Jul 14, 2023 By Ganesh Prabhakaran S In Infraon
In today’s fast-paced technological landscape, organizations heavily rely on IT assets to drive their operations and deliver value to customers. Efficient and effective management of these assets is crucial for ensuring optimal performance, cost savings, and regulatory compliance. This is where IT Asset Management (ITAM) software plays a vital role.
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Infraon

Hardware Asset Management Software in 2024

Jul 13, 2023 By Chandana In Infraon
In today’s technology-driven business landscape, the effective management of hardware assets plays a crucial role in optimizing operational efficiency, reducing costs, and mitigating risks. Hardware Asset Management (HAM) refers to the systematic approach of tracking, monitoring, and managing physical assets throughout their lifecycle. To streamline and enhance this process, businesses are increasingly turning to hardware asset management software.
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servicenow

ServiceNow is No. 1 for AIOps, IT operations, and IT service management categories by market share

Jul 13, 2023 By Lisa Wolfe In ServiceNow

I’m excited to announce that ServiceNow is ranked No. 1 in the Gartner® Market Share report for AIOps for the second year in a row. We’re also ranked No. 1 by market share in the IT operations and IT service management categories.1 We believe this confirms that ServiceNow is delivering on its promise to keep digital services running around the clock while providing exceptional customer and employee experiences.

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InvGate

What is Unified Service Management (USM)?

Jul 13, 2023 By Sophie Danby In InvGate
Unified Service Management or USM is a method (as in a set of practices, procedures, and principles) to simplify and standardize service delivery across organizations. As the world of Service Management has its eye on Enterprise Service Management, this holistic approach stands to shine. So, if you’re looking for an all-round system designed to boost your whole organization’s service operations, you’re in the right place.
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InvGate

Android Device Management: How to Manage Android Devices

Jul 13, 2023 By Melisa Wrobel In InvGate
Phones and tablets are a big part of our everyday functions. So, it’s no surprise businesses have incorporated them to carry out their tasks. In the realm of IT Asset Management (ITAM), Android Device Management emerges to make sure these types of assets are correctly managed and protected across businesses. This includes different activities that go from enforcing security policies to deploying applications and ensuring data protection.
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October is Cyber Security Awareness Month Ep. 18 | Security Insights Podcast

Jul 13, 2023 By Ivanti In Ivanti
Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.
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