Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

Google Issues Security Fix: What to know #patch

Timely application updates are crucial, especially after security vulnerabilities such as zero-day exploits. Organizations must adopt a proactive update strategy for third-party applications. Challenges with auto-updaters require user action to complete updates. Specific instances of zero-day vulnerabilities in Google Chrome and Edge highlight the need for consistent and frequent updates to reduce security risks.

Reducing Resolution Time with Ivanti Neurons Automation Bots #shorts

Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.

The Impact of Network Downtime on Enterprise Productivity - and How Monitoring Helps

Enterprise IT teams operate under relentless pressure to maintain seamless connectivity, yet many business leaders underestimate the financial gravity of Network Downtime. Studies consistently show that even a brief outage can cost enterprises hundreds of thousands of dollars per hour, positioning downtime as one of the most disruptive threats to business continuity.

Change Management Software: 7 Tools For IT Change Enablement in 2026

Change Management software sits at the center of any effort to control updates and improvements across your technology environment. When you use IT Change Management software as part of a broader ITSM practice, you give your teams a structured way to plan and carry out changes that affect infrastructure, services, and applications.

How to Build a Clear AI Implementation Strategy

Organizations see AI’s transformative potential, but success requires more than technology – it demands a clear strategy led by IT. A structured AI implementation roadmap aligns initiatives with business goals, establishes governance, and enables measurable ROI, while improving employee and customer experiences. Yet, 66% of organizations view AI as critical, but only 38% report meaningful competitive advantage, highlighting the need for disciplined adoption.

Top 10 Asset Management Software Solutions to Consider in 2026 (Updated February 2026)

Asset management software is becoming the backbone of modern organizations in 2026. With rising demand for automation global compliance pressure and the need for accurate real time visibility companies are rapidly shifting from outdated manual processes to intelligent digital asset management solutions.

Proactive Battery Health Device Monitoring with Ivanti Neurons Automation Bots #shorts

Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.

Level One Support Recognizes the Value of Automation Bots #shorts

Ivanti is a leading enterprise software company that offers a powerful, cloud-based IT and security platform. Our solutions are designed to scale with your business, helping IT and Security teams boost operational efficiency, cut costs and stay ahead of security threats. The Ivanti Neurons platform is cloud-native, providing a unified and reusable foundation for consistent visibility, scalability, and secure delivery. Trusted by over 34,000 customers, including 85 of the Fortune 100, Ivanti empowers organizations to tackle challenges with end-to-end solutions.

Introducing Workspace: Where DEX Work Happens

Today marks another milestone for Nexthink as we introduce a powerful evolution of our platform, one that will meaningfully expand how customers derive value and empower many more teams across IT, HR, and the business to use Infinity. Welcome to Workspace: a new destination where the future of DEX and IT work comes together.