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The latest News and Information on IT Service Management, Service Desk and related technologies.

ivanti

See It All or Risk It All: The Truth About IT Visibility

Apr 6, 2026 By Cristiane Villar In Ivanti
In everyday life, ignoring what you cannot see may feel harmless. In IT, it creates a false sense of security and a costly illusion. Although many organizations use some form of asset discovery, 2026 security research from Ivanti reveals that more than 1 in 3 IT professionals (38%) report having insufficient data about devices accessing their networks, and 45% say they lack adequate information about shadow IT. This lack of visibility leaves critical assets at risk of going undetected and unmanaged.
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ivanti

Inventory to Intelligence: How AI and Automation Improve Endpoint Visibility

Apr 3, 2026 By Aruna Kureti In Ivanti
Endpoint visibility has always been foundational to IT and security. You can’t secure, patch or support what you can’t see. But as environments have become more distributed and complex, what visibility means has evolved. It’s no longer enough to know that a device exists — IT teams and organizations as a whole need to understand its health, its risk posture and its impact on both security and user experience.
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ivanti

How AI-Driven Automation Solves Patch Management Silos

Apr 2, 2026 By Aruna Kureti In Ivanti
"We see 10,000 critical vulnerabilities!" "We patched everything last week!" This conversation happens in enterprise IT departments every single day. Security teams present dashboards filled with red alerts. IT teams show deployment reports at 98% success. Both teams are looking at real data. Both are absolutely correct. And both are totally blind to what's actually happening across the endpoint environment. This isn't a people problem — your teams aren't incompetent.
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Reality Bytes Is BACK: ft. Marc Petter on the Future of IT Jobs

Apr 1, 2026 By Nexthink In Nexthink
Reality Bytes is back—and this time, we’re diving straight into the future of IT jobs. Tom, Oriana, and Dina are joined by Marc Petter (Senior Product Manager, Nexthink) to explore how AI is reshaping roles, workflows, and career paths. From automating repetitive tasks to the rise of AI agents handling entire processes, the conversation tackles what’s changing, what still requires a human touch, and how IT professionals can stay ahead. They unpack the difference between what can vs. should be automated, and what the new IT career ladder might look like in an AI-driven world.
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Network Topology Explained: Types, Diagrams & Best Practices

Mar 31, 2026 By Infraon In Infraon
Network topology determines how devices connect and communicate in your infrastructure. Learn the types, when to use each, and how to optimize for performance and reliability. What's covered: Network topology types: star, mesh, hybrid, ring, bus Comparison table with pros, cons, and use cases How to choose the right topology for your enterprise Common challenges and solutions Best network topology tools in 2026.
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InvGate

InvGate Asset Management's Smart Tags: A Guide to Customizing Your ITAM Automations

Mar 30, 2026 By Ignacio Graglia In InvGate
Keeping an IT inventory organized is harder than it sounds. As environments grow, assets quickly multiply across locations, owners, statuses, and lifecycles. Manually grouping devices becomes time-consuming and error-prone, often leading to outdated inventories and teams spending valuable time building lists instead of taking action. That’s where InvGate Asset Management’s Smart Tags come in.
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Advancing Your Device Management Practice to Autonomous Endpoint Management

Mar 27, 2026 By Ivanti In Ivanti
Real customer experiences. Real automation best practices. Real outcomes. Manual IT processes can’t keep up with evolving threats, hybrid work and rising expectations for seamless digital experiences. Join this session to discover how your organization can dramatically reduce support tickets and strengthen security posture with Ivanti’s autonomous endpoint management (AEM) solutions. What you’ll hear about.
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