24 Hours to Unified Inventory in Invgate Insight
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The latest News and Information on IT Service Management, Service Desk and related technologies.
IT analytics in 90 seconds: Accurately prioritize incoming incidents
Wield AI-powered analytics to effectively analyze and rank high-priority incidents to ensure efficient incident resolutions.
Simplilearn utilizes Endpoint Central to manage its hybrid workplace
"We were exploring several products in the market. We explored around 6 - 7 products but we were not satisfied with them. But when we came across ManageEngine, we knew it could solve our problem." says Muralidharan, the Associate Director of IT.
Nexthink Infinity: Diagnostics & Analytics Overview
Lean how to identify the context, scope and impact of issues to accelerate troubleshooting through machine-learning pattern spotting in your environment with Nexthink Infinity. Your IT team will readily determine the root-cause of issues for all affected employees in your organization.
Nexthink Infinity: Automation & Remediation Overview
Learn how your IT team can automate and fix anything with Nexthink Infinity Automation and Remediation. Your IT team will find issues faster by retrieving unlimited data, deliver instant fixes behind the scenes with no employee disruption, and send targeted self-help notifications to speed resolutions. Deliver targeted self-help and automated fixes to speed resolution today!
Nexthink Infinity: Platform Overview
Learn how Nexthink Infinity revolutionizes your Digital Employee Experience management and frees IT to cost-efficiently deliver the ideal digital workplace.
Employee Engagement: Product Overview
Learn how Nexthink Infinity bridges the gap with contextual two-way communications, cutting through the digital workplace noise with attention-grabbing notifications that employees respond to. Don’t waste time chasing down employees who ignore emails. Instead, provide critical information, share a survey, or help them fix issues automatically to improve their experience and productivity with Nexthink Employee Engagement.
Collaboration Experience: Product Overview
Learn how your IT team can deliver comprehensive visibility across the entire employee experience by adopting and using leading collaboration applications like Teams and Zoom, for rapid validation, isolation, and remediation with Nexthink Collaboration Experience.
Application Experience: Product Overview
Learn how Nexthink Application Experience delivers the clarity IT needs, with comprehensive visibility into the performance, reliability, and adoption of all applications. Your IT team will have a single pane-of-glass for all applications, no matter the type, ensuring the fastest possible cross-team remediation.
S2E3: Crafting visual lifecycles and workflows in ServiceDesk Plus - Masterclass 2022
Learn how IT teams can visually track various ITSM practices like incident management; service request fulfillment; problem management; change, project, and release management using graphical life cycles and workflows. Ensure that service desk agents follow standard operating procedures and minimize errors by orchestrating various actions like updating fields, sending notifications, automating approvals and more.