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The latest News and Information on IT Service Management, Service Desk and related technologies.

solarwinds

Tips for National Cybersecurity Awareness Month You May Be Overlooking

Oct 3, 2022 By Sascha Giese In SolarWinds
Did you know Halloween isn’t the only event in October ready to send shivers down your spine? Each year, October is “National Cybersecurity Awareness Month” in the U.S. and “European Cybersecurity Month” in Europe. So, before we dress up as ghosts, vampires, or whatever, let’s have a quick look at some old and new cyber risks to be aware of and how to deal with them.
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InvGate

NIST Cybersecurity Framework: Core Functions, Implementation Tiers, and Profiles

Oct 3, 2022 By Celeste Mottesi In InvGate
You can take a wide range of actions to nurture a culture of cybersecurity in your organization. Some of them can be directed to your employees - and include initiatives like password management and phishing training - and others are related to strategy to adopt towards cybersecurity risk. That's where the NIST cybersecurity framework comes in (as well as other best practices such as CIS controls).
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Infraon

Complete Guide on Depreciate Fixed Assets in 2025

Oct 2, 2022 By Ganesh N Kumar In Infraon
As a business owner, you have probably invested in equipping your company with assets of different kinds, fixed assets being chief among them. Fixed assets are physical or intangible assets that a company uses in its business operations cannot easily convert to cash. These assets are recorded on a company’s balance sheet and typically have a long-term useful life.
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Infraon

What is a Customer Success Manager: Responsibilities, skills, and qualifications?

Oct 2, 2022 By Infraon In Infraon
Your company must continue to convince the customer that your product is worthwhile after the sale. The team you have promoting your products and building the consumer relationship will determine whether you succeed or fail. A customer success manager can help with that. Customer success managers assist clients, from prospects to active users, and foster long-term relationships.
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Infraon

Complete Guide on Depreciate Fixed Assets in 2022

Oct 2, 2022 By Infraon In Infraon
As a business owner, you have probably invested in equipping your company with assets of different kinds, fixed assets being chief among them. Fixed assets are physical or intangible assets that a company uses in its business operations cannot easily convert to cash. These assets are recorded on a company’s balance sheet and typically have a long-term useful life.
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servicenow

Streamlining support case creation and administration

Sep 30, 2022 By ServiceNow Blog In ServiceNow

When a customer has a support question or needs help to solve an issue, they should encounter a smooth experience all the way through to resolution. But that’s not always the case. At ServiceNow, when customer feedback revealed areas ripe for improvement, our employees listened and upgraded two important support workflows: case creation and auto-agent. “We try to provide customers with self-service content,” explains Vikas S., a product manager at ServiceNow.

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Asset Infinity

How to Manage Medical Inventories through an Inventory Management System

Sep 30, 2022 By Asset Infinity In Asset Infinity

There is a large sum of assets and medical supply of which the healthcare industry has to keep a track of. Check-ups that are regular to surgeries and the supplies used in it, there is a long-list to it and it would lead to an employee investment of time, plus this technique is also open to human error. An organization always wants to keep good track and manage their supplies in a very effective way.

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Hector's Asset Tracking Software - How to subscribe ?

Sep 30, 2022 By Hector In Hector
Do you have asset tracking issues? Do you spend hours updating your inventory on an Excel file? Introducing Hector, your ultimate asset manager. This short video will give you an overview on how you can subscribe to our solution. Our software is regularly updated with feedback from our users. Choose a solution that fits your needs! Hector is a SaaS solution that can be customized to your needs. Free yourself from the constraints of inventory management and choose a solution that suits you.
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