Operations | Monitoring | ITSM | DevOps | Cloud

Master IT Infrastructure Management in Minutes with this step-by-step tutorial designed for beginners and professionals alike. In this video, we’ll break down the core components of IT infrastructure, from servers and networks to storage, security, and cloud integration. Learn how to manage and monitor your organization’s IT systems efficiently using real-world examples and modern tools. Discover best practices that top IT managers use to ensure uptime, reliability, and performance across all environments. Watch till the end to become an IT pro in no time!

In this lecture, we explain how to create a CMDB (Configuration Management Database) that truly supports IT Asset Lifecycle Management. A CMDB acts as the central hub of information about your assets and their relationships. Done right, it gives you the visibility and accuracy needed to reduce risks, improve decision-making, and ensure smoother operations across every phase of the asset lifecycle. Don’t forget to like, subscribe, and turn on notifications to keep learning how to optimize your IT assets.

Head of Nexthink's Digital Community and User Groups Jon Leighton rejoins Reality Bytes with Tom, Sean, and Dina to explore how community remains the beating heart of Digital Employee Experience (DEX). Fresh from Experience London and heading into Experience Boston, Jon shares how Nexthink’s Ambassador Program, user groups, and learning initiatives empower practitioners to grow, collaborate, and lead change. From storytelling and communication to real-world impact and career development, this episode celebrates the people and connections driving DEX forward.

CTA Link: To view the schedule for upcoming meetings, Click here. The content outlines key platform capabilities, including non-persistent VDI support and automated policy assignments. It introduces rollback support in patch management and audit trails for data export. Application monitoring tracks insecure TLS versions, while bots enhance app distribution. PowerShell improves credential support and script generation. Neurons facilitate OS provisioning, and the dashboard tracks policy change requests. Entra ID supports user authentication with customizable global settings.

Effectively managing your organization’s assets is critical for operational efficiency, compliance, and strategic growth. In today's complex IT landscape, robust discovery and asset management processes ensure that businesses not only know what they own, but optimize its use, reduce risks, and stay ahead in a rapidly changing environment.

Dashboards are now adaptable—not just for admins, but for anyone. Build your own workspace by choosing which widgets to display, arranging them to fit your flow, and deciding who gets to see them. Whether you prefer a personal overview or a shared team snapshot, your data stays clear, relevant, and uniquely yours. Ideal for IT professionals and teams who want flexible, goal-focused visibility across every project or department.

Discover how IT Service Management Works Today and take your business operations to the next level. In this video, we break down the entire IT Service Management (ITSM) process — from incident management and service requests to change control and automation. You’ll see how ITSM tools streamline workflows, boost productivity, and ensure consistent service delivery across your organization. Discover how leading companies utilize ITSM frameworks, such as ITIL, to minimize downtime, enhance customer satisfaction, and facilitate digital transformation.

Ivanti introduces its Neurons for ITSM and LLB 25.4 release, detailing the pilot program and documentation. The roadmap for 2024 and 2025 emphasizes user experience and integration improvements. Enhancements include modernization based on customer feedback, AI features for analyst productivity, and integration updates like NID and app-based registrations. Collaboration tools see updates in native chat and Microsoft Teams, alongside performance and security enhancements.

In the eighth episode of Masterclass 2025, learn to integrate ServiceDesk Plus with third-party applications used for IT infrastructure management to enhance your service desk operations. We'll showcase how to promote effective communication and collaboration using Microsoft Teams, run intelligent ticket operations using Microsoft Copilot, manage and track technician availability through Microsoft Calendar, and perform quick ticketing actions using actionable messages within Microsoft Outlook.