Operations | Monitoring | ITSM | DevOps | Cloud

Tim and Tom host another special live edition of The DEX Show, this time from the Omni Boston Hotel, recorded during last week’s Experience Boston. Joined by Christina Lahr (Bayer), James Krick (Campbell’s), and Ryan Way (Warburg Pincus), the hosts dig into more real-world stories of data-led IT excellence, once again in-person. In between, listeners can learn a few unexpected facts about Tim — has he ever been in a fist fight, starred in a play, or been thrown out of a bar? Listen now to find out...

To view the schedule for upcoming meetings, Click here. The agenda includes updates on endpoint security, EPM, Neurons, and EASM. Key features for EPM include Windows ARM support and improved management options. Upcoming 2024 features are discussed, along with enhancements in security controls and package visibility. Neurons improves patch management capabilities. Feedback from RBBM and ESM leads to new onboarding widgets and enhanced report generation. Community scanning and advanced filtering functionalities are also introduced.

Discover the top challenges impacting IT teams today—from automating manual tasks and managing complex integrations, to improving visibility and controlling costs. See how uniting service management, asset management, and discovery delivers greater transparency, streamlined workflows, and proactive, value-driven IT operations.

Windows 10 end of support is nearing, leading to important discussions about future steps and ongoing support options. Microsoft offers Extended Security Updates for businesses to license critical systems. Many customers seek ways to prolong Windows 10's life while contemplating upgrades to Windows 11. The operational costs for maintaining support involve a flat subscription fee per device, with Ivanti providing support for certain products under this program.

The session highlights the importance of a well-structured Configuration Management Database (CMDB) in managing IT resources and ensuring compliance. It discusses the need for collaboration between IT and security teams to address vulnerabilities and improve incident response. The current cybersecurity landscape, including ransomware threats and data silos, is examined. Integrating CMDB with security tools is emphasized to strengthen security posture and meet governance requirements.

Windows 10 end of support is nearing, leading to important discussions about future steps and ongoing support options. Microsoft offers Extended Security Updates for businesses to license critical systems. Many customers seek ways to prolong Windows 10's life while contemplating upgrades to Windows 11. The operational costs for maintaining support involve a flat subscription fee per device, with Ivanti providing support for certain products under this program.