Operations | Monitoring | ITSM | DevOps | Cloud

Unable to accurately measure IT success? Watch out for these 7 KPIs

The right KPIs are critical for optimizing IT management lifecycles. With the right set of metrics, organizations can objectively measure their IT function’s performance and identify areas for improvement. These service and operational KPIs often act as a compass, guiding IT teams to help drive operational excellence and achieve strategic alignment with organizational goals.

A Comprehensive Guide to Software Configuration Management

In the ever-evolving landscape of software development, the need for a structured and efficient management system is paramount. Software configuration management (SCM) serves as the backbone for managing changes and maintaining the integrity of software products. For managed service providers (MSPs) and their clients, SCM is not just a best practice - it's a necessity.

WAN Monitoring for Turbocharging WAN Performance

In an era defined by the relentless pace of digital transformation, the Wide Area Network (WAN) has emerged as the unsung hero of connectivity. With organizations expanding globally, remote work becoming the norm, and data flowing like a digital river, the WAN is the backbone that keeps the modern world interconnected. Yet, as the demand for high-performance, reliable, and secure WANs skyrockets, so do the challenges that network administrators face.

2023 State of DevOps Report Takeaways

Don: The debate is over - how should you structure your software teams? That question is now answered in this year's State of DevOps report 2023. Other questions answered include: How does AI affect my company and team performance? How can we quantify the impact of culture on performance burnout? What even is culture in the first place? All these things are included in the State of DevOps report 2023. We have a very special guest, Eric Maxwell from the DORA group, to offer his takes on the report.

What Should Your System Outage Notifications Say?

System outages: they are an inevitable problem that every single IT team will encounter at some point. Whether they come about due to technical issues, act-of-god natural disasters, or simply random human error, system outages happen to the best of us. Though the cause of system outages is not always in your control, you can control your team’s processes for response and resolution.

Set up Microsoft Teams alerts when a website changes

Website monitoring has grown in importance over the past decade for individuals and businesses all around the globe – and for different purposes. It became even more important in 2020 during the COVID-19 pandemic. As travel, events, and offices around the globe shut down rapidly, people relied on different tools and features to be kept up to speed regarding the ongoing situation.

Continuous profiling: The key to more efficient and cost-effective applications

Recently, Elastic Universal ProfilingTM became generally available. It is the part of our Observability solution that allows users to do whole system, continuous profiling in production environments. If you're not familiar with continuous profiling, you are probably wondering what Universal Profiling is and why you should care. That's what we will address in this post.

Use Datadog Dynamic Instrumentation to add application logs without redeploying

Modern distributed applications are composed of potentially hundreds of disparate services, all containing code from different internal development teams as well as from third-party libraries and frameworks with limited external visibility. Instrumenting your code is essential for ensuring the operational excellence of all these different services. However, keeping your instrumentation up to date can be challenging when new issues arise outside the scope of your existing logs.