Operations | Monitoring | ITSM | DevOps | Cloud

In the evening on September 30, people across Cuba found their internet service cut. The residents of this Caribbean nation had begun protesting their government’s tepid response to Hurricane Ian which had wrought destruction a week earlier. Internet service returned to normal the following morning, but this outage wasn’t caused by storm-related damage. This blackout was a deliberate act, a fact confirmed when service dropped out for the same period of time the following day.

The internet is inherently complex, and it can be difficult to understand all the various moving parts that make it work. But that doesn't mean you can learn a little more about what makes the World Wide Web tick. In this article, you'll learn what the internet is, how it's structured, and how information flows across the web.

In case you missed it, last month, we had the pleasure of setting foot in Detroit, Michigan, for another KubeCon. The Mezmo team joined 7,000+ people in the Huntington Place Exhibit Hall in the Motor City for Kubecon + CloudNativeCon NA 2022 from October 24-28.

Are you trying to choose between Grafana and Splunk, but can't find enough information about their capabilities? In this blog, we highlight the details of why a user should select Grafana OR Splunk as part of their monitoring stack and what are the user benefits of each. Also, you can check out what it's like to make your own Grafana dashboard using our MetricFire free trial. Get onto the product in minutes and see if you prefer Grafana over Splunk.

Amid the first bear market in over a decade, the world’s largest companies are facing intense pressure to cut back. Layoffs have made headlines, but cutting workforce is not a silver-bullet solution to surviving in a down market. True, companies tend to spend the most on personnel, but using layoffs as a first line of recession defense has myriad negative consequences for survivors, including reduced job satisfaction, reduced organizational commitment, and declining job performance.

As of 2022, 49% of enterprise workloads and data are in a public cloud, and that number is expected to increase by 6-7% over the next year. Why? With big cloud moves come big benefits: optimized performance, reduced management overhead, and cost savings on data centers. However, it also comes with the struggle to get a handle over never-ending data growth. Customers are looking to Cribl to help route and process that data at scale and need a seamless way to get started within minutes.

Mattermost v7.5 is generally available today. The following new features are included (see changelog for more details).

It’s increasingly common for service desk teams to perform some support operations over a live chat. This is a win for everyone. When using chat support, employees are looking for quick wins when it comes to solving their problems, and in many cases, the service desk can help them quickly without needing a site visit. I worked the service desk way before online chats were possible, but the truth is not much has changed since then.

This post highlights some of the features and improvements that we have released in the last month. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com. ‍