Operations | Monitoring | ITSM | DevOps | Cloud

Automating IT Operations with ITAM

IT professionals, because of the massive shift to Everywhere Work, have been tasked with blazing the trail for a fast-tracked automation and AI process at their organization – as well as a move to the cloud. With constantly expanding IT environments, automation has moved from a luxury to a priority for IT professionals. But for your automation processes to be successful you need to consider investing in IT asset management (ITAM). Why?

Tame The Congestion Jungle: A Guide to Network Congestion Monitoring

Welcome to the jungle! No, we're not talking about the wild, untamed rainforest filled with exotic animals and hidden treasures. We're talking about the jungle of network congestion, where packets of data roam wild and free, causing chaos and confusion for anyone trying to navigate their way through. But fear not, fellow adventurers, for we have the ultimate guide to help you conquer the congestion jungle and emerge victorious on the other side.
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How tech teams can build the custom workplaces they need

From the skillsets around the table, to the tech stack being used, every organisation's tech function is unique. With this in mind, there's no one-size-fits-all approach for optimising its performance. Instead, organisations need to focus on empowering their IT teams to undertake their own fine-tuning-through two types of customisation. The first is the customisation of schedules. Enabling tech teams to work when and where it suits them best is a key driver of greater productivity.

Why DEX and ITSM are like two peas in a pod

In this digital-everything age, companies must focus on providing a seamless digital employee experience (DEX) to keep their employees engaged and motivated. But first, how many times has it occurred to you recently that DEX is an essential part of IT service management (ITSM)? The fact is that many tend to neglect digital tools used by employees post-deployment. As far as they are concerned, these users have all the tools to succeed in today’s digital world.

Everything you need to know about IT infrastructure management

Modern organizations across industries are constantly under pressure to innovate and scale. Just over a decade ago, an organization could buy its time, be conservative in investing in new technologies, and still maintain a competitive edge. Fast-forward to today and the business and technology landscape is much more dynamic with changes in business practices and new technology popping up constantly. Organizations are increasingly at risk of getting left behind if they don’t scale fast.

OpenSearch vs Elasticsearch: Which One Is Better to Use?

Whenever we start a search consulting project from scratch, the obvious question is: which search engine to use? We’ve talked about Elasticsearch vs Solr before, but here we’ll compare Elasticsearch with its fork, OpenSearch. Chances are, if you need to decide between the two, you’ll be looking at a few dimensions.

Best Practices in Infrastructure Asset Management

Infrastructure asset management is an essential component of any successful business. It requires planning and thoughtful execution in order to ensure the longevity and efficiency of the organization’s assets. This article will discuss the best practices in infrastructure asset management and how they can help businesses achieve their operational goals.