Operations | Monitoring | ITSM | DevOps | Cloud

Episode 4 of Resolve Reels is live! See how Agent Builder helps teams create purpose-built AI agents with the right guardrails, routing logic, and orchestration for enterprise operations. In this episode: Build specialized agents with defined responsibilities Improve routing with conversation starters and guardrails Test and operationalize agentic AI at scale This is how enterprises move toward Autonomous Operations and Zero Ticket IT.

������ �������������� ������������ ���� ��������! We're a month into the year, and it’s already been an exciting start for ServiceDesk Plus. From expanding our AI provider integrations—which now include Google AI Studio alongside OpenAI, Azure OpenAI, and our own hosted LLM—to enhancing our Predictive AI suite, we’re excited to share some exciting updates to the cloud version of ServiceDesk Plus.

������ ���������������� ������������ ���� ��������! In the latest episode of ServiceDesk Plus Premiere, we’ll uncover some interesting enhancements coming soon to the cloud version. We will be focusing on what can easily be considered the single source of truth for your IT estate: The CMDB. From setting baseline configurations to track and measure the evolution of your CIs to gaining a bird’s-eye view with the all-new CMDB dashboard, there’s a lot in store.

������ ���������� ������������ ���� ��������! In the latest episode of ServiceDesk Plus Premiere, we are happy to announce that the CMDB enhancements we teased last month are now generally available—from baseline configurations and data quality policies to the all-new CMDB dashboard. The CMDB story does not stop there! We have also added powerful new capabilities like Integration Mapping, which lets you filter and work with CIs based on the specific integration they came from, whether that is ManageEngine OpManager, Applications Manager, or Site24x7, so tune in to see what else is new.

AI infrastructure is entering a new phase – one where the biggest challenge may no longer be building better models, but building systems capable of feeding them. In this episode of Uplink, Michael Reid sits down with Renen Hallak, Founder and CEO of VAST Data, to explore the infrastructure realities behind the AI boom. From software-defined storage and GPU-scale architectures to neoclouds and agentic AI, this conversation dives deep into the systems powering the future of artificial intelligence.

In this episode of Get Kafka-Nated, host Hugh Evans is joined by Stanislav Kozlovski, Apache Kafka committer, independent consultant, and author of 2 Minute Streaming — a newsletter with over 7,000 subscribers. After six years at Confluent, including time on the Kafka Serverless team, Stan went independent and has been writing and consulting full-time. He's one of the most recognised voices in the Kafka community, with over 50k followers across social media. In this session we go somewhere the streaming industry rarely goes honestly: Kafka costs.

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DORA metrics in the AI era reveal a paradox: PR volume is climbing, but deployment frequency is staying flat. In this talk, GitKraken's Director of Product Jeff Schinella breaks down why AI-accelerated code generation is creating a review bottleneck that your DORA metrics can't fully explain on their own. Jeff walks through how PR metrics (cycle time, first response time, code churn, and PR size) serve as the leading indicators behind your DORA data. If your deployment frequency is flat while PR counts go up, the bottleneck isn't your devs. It's your review capacity.