Operations | Monitoring | ITSM | DevOps | Cloud

In the August edition of the Kubernetes Monitoring Helm chart office hours, we discuss the version 3.3 release as well as the plan for upcoming features. Finally, we end with a packed Q&A full of great questions.

Structured investigations rely on proven models to guide analysis. This segment explores how frameworks like the Diamond Model and Kill Chain help analysts connect evidence, identify attacker behavior, and build a clear timeline of events.

We’re rolling out some interesting AI innovations and workflow enhancements in the cloud version of ServiceDesk Plus. You can now use the native Zia LLM hosted in our own data centers as a GenAI provider (in addition to ChatGPT and AzureOpen AI), track AI adoption with the new Zia dashboard, and enable user transitions within workflows. Meanwhile, the on-premises version supports seamless user import from Microsoft Entra ID. Watch the video as our product experts walk you through each of these updates in detail.

Subscribe. Fuel your curiosity. This webinar gives a detailed exploration of an open source data lakehouse architecture and how we implement it at Canonical. Watch to discover how Spark’s scalable processing engine and Kyuubi’s user-friendly SQL gateway enable efficient, secure, and high-performance analytics on unified data sets. Let’s dig deeper into how this combination simplifies big data storage, interactive analytics, and ETL – all through a single, streamlined open source lakehouse architecture.

Here's an early look at user-created AI agents with external tool support in Mattermost — designed to integrate AI into daily workflows while maintaining governance and security. We’d love your feedback on this design. Contact the Fast Futures team at fastfutures@mattermost.com.

Join Nathen Harvey, DORA lead at Google Cloud, as he shares insights from the 10th Annual DORA Report. In this keynote, Nathen explores how AI is transforming software development teams and what leaders must do to adopt it responsibly.

In this Campfire Community call, we will discuss about the new Grafana Drilldown Apps and how they differ from Explore. We will discuss how it has been continuously evolving to become a core part of Grafana OSS, enabling users to access data easily.

Ever wondered how Elasticsearch actually works? In this quick breakdown, I’ll use a simple spreadsheet analogy to explain the basics from documents and indices to shards, CRUD operations, and mappings. You’ll see how Elasticsearch stores data as JSON documents, splits indices into shards for scalability, uses CRUD with ID hashing for fast lookups, and applies mappings to organize text, numbers, and labels.

Progress WhatsUp Gold Certificate Discovery and Monitoring is a seamless capability included out of the box. It’s a proactive safeguard designed to help you spot certificate issues before they escalate into business problems.

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team.