Operations | Monitoring | ITSM | DevOps | Cloud

The post-mortem problem

Post-mortems are required, time-consuming, and widely disliked — but they’re also one of the biggest opportunities to improve reliability. In this webinar, we talked about how to run post-mortems that actually lead to learning and improvement. This covered why most post-mortems fall flat, how to structure them effectively, and walk through a real example to show what good looks like in practice. The goal: fewer wasted hours, better outcomes, and post-mortems that actually matter.

Automation Unlocked: Making Your IT Life Easier

Knowing how to take advantage of automations is a massive part of maintaining your sanity when running an IT organization. Between automating technical workflows and creating templates for your people management processes, there are so many opportunities for you to make your IT life easier with automation! As always, we have hosted a panel of IT leaders that discussed their own automations and how it saves them time. If you have any that you'd like to share, feel free to leave them in the comments.

AI Query Assist for SolarWinds SQL Sentry

Rewrite inefficient SQL Server queries in seconds—not hours. In this demo, we show you how AI Query Assist in SolarWinds SQL Sentry transforms the way you tune performance. Watch how to take a problematic query from the "Top SQL" view and use generative AI to instantly generate optimized rewrites and uncover missing indexes. What you will see: Instant Optimization: How to automate query rewriting and get plain-language explanations of the logic changes.

Productivity in the Age of AI - DEXOps 1:1 with Scott Pope

In the first of a new rotating expert series, Scott Pope (Nexthink's Director of Value Advisory) joins to explore DEXOps, productivity, and why DEX has firmly entered the boardroom conversation. We talk about how the market has evolved, what AI is really changing, how to communicate value to senior leaders, and the story behind the DEX Productivity Report. Also: Arsenal. Briefly. And yes, Tom still needs to update the show music. Hang in there.