Operations | Monitoring | ITSM | DevOps | Cloud

Webinar

Getting started with ServiceDesk Plus Cloud - Masterclass 2024

In the first episode of Masterclass 2024, you can learn how to setup the basic and essential configurations to get started with ServiceDesk Plus Cloud. Also, during the session, we will showcase simple steps to configure your mail server in the application, setup simple customizations, and implement automation like technician auto-assign.

MongoDB for modern data management

database management, MongoDB stands as the unrivalled leader for document databases. This session will explore how organisations tackle data challenges and harness MongoDB to modernise their data management strategies. In this webinar, you will learn about: the unique data management challenges faced by small, medium, and large enterprises, insights into specific use cases where MongoDB proves to be an ideal database choice,

Beyond APM: What Datadog Won't Tell You with Leon Adato of Kentik

APM tools promise a unified observability platform, yet they inherently focus on internal metrics, traces, and logs. This internal focus, while valuable, misses critical dimensions of the user experience and network performance that are essential for a complete understanding of application behavior in real-world scenarios. With Kentik you can dive deep into your network performance and find problems before they affect your users.

Creating visualizations with Grafana | Grafana for Beginners Ep. 9

Creating visualizations is one of the most effective ways to understand your data. Join Senior Developer Advocate, Lisa Jung to learn how to create gauge, time series line graph, stats, logs, and node graph visualizations using Grafana. The following are covered in this episode: ☁️ Grafana Cloud is the easiest way to get started with metrics, logs, traces, dashboards, and more. We have a generous forever-free tier and plans for every use case.

Scriptapalooza: Winning PowerShell Plays for IT Pros

NinjaOne's Product Team will demonstrate several of their favorite new automation scripts. All are offered out-of-box with NinjaOne, all are fast to deploy using Dynamic Script Forms, and all are big time-savers. Learn how you can reduce your 2024 ticket volume, repetitive To Do’s, and opportunities for human error by automating responses using the NinjaOne scripts you have at your fingertips.

Analytics Plus webinar: 5 quick steps to drive service desk cost optimization

There's no getting around it—running a mature service desk is expensive. Naturally, a service desk's allocated budget and its yearly expenses are under immense scrutiny, with frequent calls to curtail spending. The good news is, optimizing service desk expenses is straightforward and effortless with analytics-driven service management. IT leaders can eliminate budget wastage, streamline asset management, and enhance service desk operations.

The Unplanned Show, Episode 28: Cloud-native Security with Andrés Vega

What do new requirements to document and disclose security compliance mean for organizations? In this episode, we'll sit down with Andrés Vega, Technical Leader for the Security Technical Advisory Group at the Cloud Native Computing Foundation to hear about what's changed... and what's always been a good idea.

Do You Know How to Securely Consume Open Source?

Open Source Software (OSS) presents boundless opportunities, and organizations face challenges in securely leveraging OSS Join Cloudsmith and Chainguard as we talk about the easy way to securely consume OSS. Discover S2C2F best practices for securely consuming OSS and understand how Cloudsmith's Cloud Native Artifact Management aligns with these standards. Learn about Chainguard zero CVE images drastically reduce vulnerabilities and image attack surface.

AI-Assisted Network Monitoring: Real or Hype?

Networking experts Chris O'Brien and Nina Bargisen join Capacity Media's Jack Allen to explore the evolving role of AI in network monitoring. They delve into historical applications of AI and machine learning in network observability, the integration of large language models for enhanced troubleshooting, and the significance of diverse data sources. The session includes a live demonstration of the AI-assisted query features of Kentik NMS (Network Monitoring System) and highlightings the advantages of streaming telemetry over SNMP. There's also an insightful Q&A session at the end.