Operations | Monitoring | ITSM | DevOps | Cloud

The Ingress NGINX Controller is a widely used Kubernetes component for managing HTTP and HTTPS traffic routing. While it provides powerful observability through Prometheus metrics, it’s also notorious for generating an excessively high number of time series. The root cause lies in how the controller labels its metrics—tracking requests across multiple dimensions such as ingress name, host, path, status code, and upstream response times.

Today, I’m excited to share the Internet’s Largest Incident Response Glossary. It’s a collection of over 500 terms covering on-call, alerting, monitoring, and system reliability. It took us over 2 weeks from ideation to completion of this project and in this post, I would like to share how we approached this beast!

Downtime only shows up at the most inconvenient moments — like right after a 'quick deploy' or during the five minutes you dared to step away. Maybe it’s a traffic spike hammering one endpoint and taking the rest down with it. Maybe it’s that 'small change' you confidently shipped straight to prod. Either way, users can’t reach your site, and now you’re debugging live in production.

The 2025-26 Australian Federal Budget sets out a clear priority: building a stronger economy and a more resilient nation. That includes investment in critical infrastructure, skills and services to help Australians navigate ongoing uncertainty. More than $3 billion has been committed to upgrade the National Broadband Network (NBN), extending high-speed fibre to 95% of homes and businesses.

“By the time a pager alerts you to a problem, it’s too late to think about how to manage the incident.”(Google SRE Workbook) Gett, a global leader in urban mobility and corporate travel tech, knew that relying on its incumbent paging system and siloed manual processes for incident management was no longer sustainable. Any delay in response and service restoration could jeopardize customer satisfaction and business continuity.

As DevOps grows within the tech industry, it continues to play a vital role in modern software development by bridging the gap between development and operations. DevOps engineers juggle a wide range of tasks in their daily life, combining coding, automation, system management, and team collaboration. In this blog, we’ll explore their core responsibilities, highlight essential best practices, and show how solutions like OnPage can help streamline their workflows.

With our latest April update, we are setting a new benchmark in incident management excellence. The Signl Center in our web portal has undergone a major redesign, delivering a superior, more intuitive layout, enhanced tracking of notifications and escalation workflows, and an upgraded incident chat — redefining how operations and maintenance teams coordinate under pressure.