Operations | Monitoring | ITSM | DevOps | Cloud

What We Learned About Enterprise Cloud Services From the 2021 Azure Outage

Azure, AWS, and GCP cloud services are invaluable to their enterprise customers. When providers like Microsoft are hit with DNS issues or other errors that lead to downtime, it has huge ramifications for their users. The recent Azure cloud services outage was a good example of that. In this post, we’ll look at that outage and examine what it can teach us about enterprise cloud services and how we can reduce risk for our own applications.

Desktop K8S in 2021

For this article we’ll dig into some of the options for Local Kubernetes Clusters if you are developing on a Mac. When doing microservices development, eventually you will want to start to test integrated services together. And there are several options available to run these tests: Tests were conducted on a 2019 MacBook Pro (Big Sur). I’m not embarrassed to say that I cut my teeth on minikube. This is the recommended path for onboarding into Kubernetes and has a ton of benefits.

Looking forward to the next big Mattermost product milestone: Mattermost v6.0

The Mattermost team is actively working on our next major product release: Mattermost v6.0 is shipping this fall. That’s right around the corner! In advance of the release, we’d like to communicate some specifics on select features being promoted from beta to generally available and upcoming deprecations. We would also like to share a glimpse of what’s coming.

Boosting Business Productivity By Taking Control of Microsoft Teams Performance

It’s one thing to be using Teams. It’s entirely different to have your users running Teams efficiently. From dropped calls, to lags in response time, to jittery video connections – Teams isn’t without its daily problems. And yet, you’re being held responsible to not just make sure Teams is up and running, but to also improve the quality of the user experience.

xMatters Lunar Lander Release - New Product Features - xMatters Demo

xMatters Lunar Lander release is here! Join Sr. Director of Customer Success, Kerin Munro, and Product Manager, Daniel Reich as they discuss some of the latest and greatest product features that went live with the Lunar Lander release. These updates include new possibilities in xMatters Flow Designer with a create alert step and an incident severity step, updates to Event Flood Control, and more!

How Culture Impacts Technology Choice: A Review of Netflix's Use of Microservices

I recently had the opportunity to read the book “No Rules Rules: Netflix and the Culture of Reinvention” by Reed Hastings and Erin Meyer of Netflix, and it dawned on me that while this book wasn’t at all focused on Netflix’s technology, the global company-wide culture had a significant impact on its technology choices. The book focuses on the many times Netflix had to reinvent itself and transform its business in order to revolutionize the entertainment industry.

Enhanced Microsoft Teams Integration with Ivanti Service Desk

Providing flexible solutions to your users creates a more co-operative and engaging environment where people can choose how, and where they interact with your services. That’s why over the past year we’ve been working on adding more choices when it comes to engaging with Ivanti Service Desk, and our latest Microsoft Teams App opens up an entire new channel for communication.