Operations | Monitoring | ITSM | DevOps | Cloud

Measure, Communicate and Publish your Customers' SLA

Site24x7 helps you define SLAs and monitor their compliance. You can track the availability and response time metrics and their compliance to the corresponding service level objectives. This helps the customers to track the service quality provided by the vendors and the vendors can use this to track the quality of the service provided to their customers.

Securing Exchange Server OWA & ActiveSync - Proactive Security with EventSentry

With the proper auditing enabled (Logon/Logoff – Logon (Failure)) and EventSentry installed however, we can permanently block remote users / hosts who attempt to log on too many times with a wrong password. Setting this up is surprisingly simple.

5 Things You Need to Know About Business Continuity Management

If business professionals ignore network and system issues, the consequences could be dire. For instance, imagine what might happen if your company suffers a cyberattack, flood or supply chain failure. In this scenario, your critical networks and systems may slow down or stop working. And if you lack an effective business continuity management (BCM) strategy, you risk downtime and outages that could put a significant dent in your business’ bottom line.