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Exoprise
We help you find and fix issues with your cloud apps fast. Exoprise is the leading solution provider for monitoring SaaS services like Microsoft 365, Box, Dropbox, Salesforce.com and more.
Sematext
Monitoring, log management, transaction tracing, and real user monitoring. Finally together!
NiCE IT Mgmt
From databases to servers, communication systems, operating systems and custom applications, NiCE provides the right application monitoring solutions and services.
Monitive
Monitive is an uptime monitoring service, where users sign up and input their website address, which we check every minute, from a random location around the world, and instantly notify them when their site is down.
EventSentry
EventSentry is an award-winning Hybrid SIEM which features real-time log, system health and network monitoring to proactively monitor networks and preemptively respond to threats.
ManageEngine
ManageEngine crafts comprehensive IT management software with a focus on making your job easier. Our 90+ products and free tools cover everything your IT needs, at prices you can afford.
Raygun
Raygun is a Software Intelligence Platform that gives companies visibility into software problems. Errors, crashes and slow loading pages and scripts affecting end users are automatically detected, enabling teams to build excellent user experiences.
How Microsoft Dynamics helped us fix a leaky CRM bucket
Customer relationship management (CRM) is sometimes like a bucket. New customers represent water going into the bucket, and departing customers reflect water flowing out. The water level—or the number of customers—rises and falls depending on the amount of water flowing into the bucket and the number and size of the holes. At ServiceNow, we recognized we had a leaky CRM bucket, thanks to rapid customer growth.
How Cloud Asset Management Provides Fuller Inventory Visibility
Cloud adoption has grown in recent years. From organizations developing a cloud-native strategy to those focused on cloud migration, there are many different ways to consume the cloud. No matter the reason for choosing the cloud or how organizations get there, many overlook one critical piece of the puzzle: cloud asset management. Have you been frustrated by figuring out what you have deployed in what cloud? If so, you're not alone. Let's examine why this is so important.
How Lumigo helps StartingFinance run 100% serverless with 100% confidence
StartingFinance supports a community of 70,000 with a platform that provides time-critical financial and investment information. Running 100% serverless, StartingFinance relies on Lumigo to ensure high performing apps and has helped them to reduce error rate, down time, and improve their time to resolution. Make sure to subscribe so you don't miss out on any new livestreams and observability content!
What's New with InvGate: January Updates
2023 brings lots of exciting new features to InvGate Service Desk and InvGate Insight. We’re starting this year with some great product improvements that will make your experience using them even better. This month, we’re bringing you: Let’s see what this is all about.
Gartner IOCS Blog - Lucid Motors Case Study
Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Sanjay is a visionary ITOps leader, responsible for IT, enterprise systems, global infrastructure, operations and security at Lucid Motors.
What is Automated Diagnostics? How to reduce escalations and accelerate resolution with automation
Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible.
PagerDuty and RedMonk Present: What is Automated Diagnostics? Part 1 - Use Case
Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible. Part 1 of this 2-part video focuses on the concept and use case of automated diagnostics.
PagerDuty and RedMonk Present: What is Automated Diagnostics? Part 2 - Demo
Join PagerDuty’s Jake Cohen (Senior Product Manager) with RedMonk’s Kelly Fitzpatrick for a conversation and demo on automated diagnostics, process automation, and incident response. It’s all about automation helping first responders determine if there is an issue, which domain experts (if any) should be brought in to assist, and resolving the issue as quickly as possible. Part 2 of this 2-part video focuses on the concept and use case of automated diagnostics.
How communication can make or break your incidents
In this episode, Pete and Lisa discuss why great communication (both internally and externally) is essential to the success of any incident management process. From keeping your wider team in the loop to minimise disruption, to using customer communication to strengthen your brand when things go wrong, the team share their experiences and top tips for having a transparent incident communication culture.