2020 was an unpredictable year that presented several challenges, such as the outbreak of the coronavirus (COVID-19) pandemic. As part of the “new normal,” the world has adopted infection prevention procedures. The 2020 calendar year was defined by face coverings, constant sanitization and physical distancing. At its core, the year was an exhausting, surreal 12-month period for many.

If 2020 taught us anything, it is that a corporate Status Page is an IT ‘must have.’ With this one solution, IT leaders are able to address new challenges of remote work teams, as well as traditional issues — like high IT support costs, employee productivity, stakeholder transparency and IT team efficiency. 2020 was a year marked by the ‘virtualization’ of nearly every aspect of life.

Simple Network Management Protocol (SNMP) is an Internet Standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. SNMP exposes management data in the form of variables on the managed systems organized in a management information base (MIB), which describe the system status and configuration.

As the customer experience has moved almost entirely online, finding and fixing issues before they impact your conversions, retention, and revenues has become an increasingly complex task. In this article, two real-world examples are presented from the gaming and eCommerce industry that showcase the limitations of static thresholds and the impact that has on customer experience.

As we have promised, we continue to inform you about our new features. This time we will go after recently implemented Alerts features that can be useful for your CDN Providers performance monitoring (DNS and Cloud Providers performance and uptime as well).