“Make life easier” isn’t a mantra for the lazy—it’s a way to drill down on important automation in the IT Ops room. When Ryan Taylor, VP of solutions engineering at Transposit, talks about his experience and outlook in the IT Ops chair, people tend to listen.

Every product or application needs a release strategy. It’s how you can double check that everything in your deployment is appropriately tested, validated and verified. Having a standardized release strategy in place allows your team to follow a protocol and reduce the number of unknowns they must face in the product life cycle. However, there are a few considerations to make this critical process run smoothly.

Eventarc is a Google Cloud offering that ingests and routes events between GCP products, such as Cloud Run, Cloud Functions, and Pub/Sub, making it easy to build automated, event-driven workflows in complex environments. By taking care of event ingestion, delivery, authorization, and error handling, Eventarc reduces the development overhead that is required to build and maintain these workflows and helps you improve application resilience.

It isn’t the first time you’ve heard us say this and it won’t be the last: getting your post-incident process right is a game-changer. Being able to run effective debriefs and create useful postmortems helps us learn from our mistakes, respond better to future incidents and identify how we can build resilience in our product and teams. In short, it’s the thing the shifts the dial from just “fixing” to actually improving.

It is important to invest time and effort in understanding why a system performs the way it does and how we can improve it. Companies continue with practices that yield successful results, but ignoring anti-patterns can be far worse than choosing rigid processes. In this blog we will explore anti-patterns in incident response and why you should unlearn those.

Does your team deal with too much noise? Does your heart sink a bit when you think about how much your rulesets have sprawled in order to manage your event processing needs? That’s why we released Event Orchestration earlier this year to help teams reduce the amount of manual work that goes into event management. Event Orchestration is the next evolution of our Event Rules feature set, which helps to route, enrich, and modify events on ingest to remove noise and automate processes.

Today, we are excited to open Early Access for our improved Dedicated Incident Slack Channel. These improvements include: In order to take advantage of this feature you need to upgrade to Slack on WebHooks V3 and request Early Access from PagerDuty support. Once you are on the right version and have early access, there are two ways to create a dedicated incident channel.

Required fields have been a hot topic at FireHydrant. Choose too many (or the wrong ones), and you unnecessarily annoy your team during an incident or encourage sloppy data entry that someone has to come back and clean up manually. Don't use them at all and risk insufficient data to efficiently propel an incident toward resolution.

The amount of data volume and complexity within tech stacks is continuing to increase with no sign of slowing down. As a result, many organizations are facing significant challenges related to tool sprawl and the overwhelming amount of data that needs to be exchanged between all the different systems. The result is this new rapid pace of data which brings a need for faster flow and exchange of information.