The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
CDI’s partnership with BigPanda has catapulted them to the forefront of modern IT operations. Through reselling and implementing BigPanda’s technology for customers, CDI saw the remarkable value of the platform and began to integrate it into their own business. In the process, they’ve become a partner and a customer—leveraging the product to transform their own operations in ways that previously seemed unimaginable.
In some respects, security and reliability are competing priorities. Security controls may reduce reliability, and responding to security incidents may require mission-critical systems to be paused or shut down until they're secure. The recent security incident involving CircleCI, however, shows that it's not always necessary to choose between prioritizing security or reliability.
The start of a new year often includes reflecting on what you accomplished over the past year and setting new goals for the year ahead. In 2022, BigPanda set big goals to help organizations prevent and resolve IT and service outages through our innovative Incident Intelligence and Automation platform, powered by AIOps. On average, our customers sent us 2.3 billion events and changes per month, with our largest customers by volume sending us approximately 165 million events each.
