Operations | Monitoring | ITSM | DevOps | Cloud

In today’s digital world, organizations are constantly undergoing change. They’re moving to the cloud and rolling out DevOps at scale—all in the name of driving innovation. But moving from a monolith to microservices can lead to applications becoming increasingly distributed. When problems arise, customers don’t care how many teams and services you have, or how complex your architecture is. They only care that your services work when they need them to.

The Digital Finance Strategy is a European directive that aims to support and develop digital finance in Europe whilst maintaining financial stability and consumer protection. There are three main components to the package: In this blog post, we’ll attempt to summarise the 113-page DORA proposal, highlighting how it will apply to incident management at financial entities.

Many of our customers use an identity provider to provision new users to our app via SAML & SSO. We are further streamlining this user provisioning by integrating with SCIM 2.0 protocol.

Here at StatusCast we understand the importance of a resourceful and communicative status page. A status page is the ambassador of your incident response management process, and like any good ambassador, it needs to speak the language. If your status page is now hosted by StatusCast, it is now fully integrated with Google Translate, a powerful tool that allows your subscribers and even viewers to translate your page into the language most comfortable to them.

PagerDuty has an Early Warning System (EWS) model which helps the Customer Success and Sales departments ascertain the wellness of existing PagerDuty customers based on product usage and external business factors. This Early Warning System model has become critical infrastructure and the first line of defense in identifying poor product usage that could result in account churn.