Operations | Monitoring | ITSM | DevOps | Cloud

AI for IT operations is only as trustworthy as the telemetry beneath it. Learn what makes telemetry AI-ready and how to build a stronger foundation for Autonomous IT.

Agent Studio for Edwin AI gives administrators one place to see which agents are available, understand what each one does, control which agents are enabled, and manage their access to MCP tools. See how Agent Studio brings clearer administration and governance to agentic IT operations.

Our cloud agents now test mobile pull requests on cloud simulators and leave screenshots and a recording behind. The agent collects the evidence, and a person decides whether the change is right. More and more of the code in that app is written by coding agents. Of the 144 pull requests opened against it in the last two weeks, 99 were opened with Claude Code or Cursor. The agents are good at writing the change. What they couldn't do was show it to you.

Across a same-store panel of 422 CloudZero customer organizations, AI reached 3.02% of the median company's cloud bill in September 2026, up 37 basis points from 2.66% in August, the largest monthly gain since we began tracking. The 75th percentile rose to 12.55%. The share of organizations spending at least $1,000 a month on AI barely moved, to 68.0%. Companies already spending drove the growth. Last month we called the median the least informative number in this report. September proved us wrong.

An AI agent and digital certificate inventory is a record of every AI agent and digital certificate an organization runs, with what each one does, who owns it, what it connects to and when it expires or needs a review. IT and IT Asset Management (ITAM) teams build one because both kinds of asset keep critical services running with no hardware to scan, no purchase order to trace and, very often, no owner on record.