Operations | Monitoring | ITSM | DevOps | Cloud

We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! Our latest release expands Change Impact Mapping integrations and experiences, gives access to the Visibility dashboard for Business plans, improves on-call processes and analytics, and advances incident response automation so teams can work more efficiently during the moments that matter.

With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at peak levels. But what is hypercare? Here at PagerDuty, we use the following working definition: Hypercare is the period of time where an elevated level of support is available to ensure the seamless adoption or operation of a system.

Mattermost release v5.29 is generally available today. In addition to offering bug fixes for increased stability, the new quality release features the general availability of a pre-installed incident management application, channel moderation settings, and Mattermost Omnibus.

Rundeck has now joined forces with PagerDuty. What pulled us together? Our shared vision for improving the work lives of those who run modern digital services. As a co-founder of Rundeck, I’d like to provide my perspective on why Rundeck becoming part of the PagerDuty family is a perfect fit for our collective user communities. No matter if you are on a “you build it, you run it” DevOps team or part of a centralized Ops team—operations work has always been difficult.

At iLert we embrace infrastructure as code and try to automate our processes whereever possible. This might reach from niftly little bash scripts to fully blown Terraform projects that spin up whole environments with as little as terraform apply on a CLI. With Hashicorp’s Terraform you can make use of infrastructure as code to provision and manage any cloud, infrastructure, or service.