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The latest News and Information on IT Service Management, Service Desk and related technologies.

Looking for Free IT Asset Management Software? You Should Read This First

If you’ve decided it’s time for your organization to start thoroughly managing its IT assets, it’s likely that you’re looking at free IT Asset Management (ITAM) software with good eyes. The cost of a paid tool can be a drawback, either because you don’t have the budget for it or you’re hesitant about its effectiveness. However, cheap can be expensive, and ITAM tools are no exception.

The Importance of Asset Tracking for Small Businesses

In today's rapidly changing technological world, it's more important than ever for small businesses to track their assets effectively. Asset tracking is the process of monitoring and managing the physical assets of a business, such as equipment, machinery, and tools. With proper asset tracking, small businesses can optimize their operations, reduce costs, and increase efficiency.

What is IT Asset Management, and why does it matter? (ITAM) Infraon

Welcome to our 4-part video series on ITAM. We will cover everything you need about ITAM in this series. In this part, we discuss IT Asset Management and why it matters. Learn how ITAM can streamline operations, protect valuable data, and drive business success, from optimizing license usage to reducing unused assets, preparing for audits, and generating precise budgets with ITAM. Safeguard your organization by effectively managing end-of-life assets and ensuring compliance.

10 Benefits of Using Asset Infinity for Preventive Maintenance Management

‍Maintaining the health and performance of assets is essential for enterprises across industries in the fast-paced business climate of today. Assets are the foundation of operations, so proactive maintenance management has elevated to the top of the priority list. This is where the state-of-the-art asset management tool Asset Infinity excels. Asset Infinity offers several advantages that transform preventative maintenance procedures thanks to its extensive features and user-friendly design.

Zendesk vs Atlassian vs Infraon in 2023

Businesses rely on robust software solutions to enhance efficiency and streamline operations in the dynamic world of customer support and project management. Choosing the right software solution becomes paramount as businesses seek to optimize their customer support and project management efforts. Two prominent players in this arena are Zendesk and Atlassian. These companies offer comprehensive suites of tools tailored to different aspects of customer service and project management.

ServiceNow joins the prestigious Fortune 500 list

On behalf of ServiceNow Chairman and CEO Bill McDermott, and our executive leadership team, I’m honored to share that ServiceNow has been named to the prestigious Fortune 500® list for the first time in company history, joining an elite group of the largest companies in the United States. Since placement on this list is based on fiscal year revenues, ServiceNow’s inaugural appearance is evidence of our continued growth trajectory.