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The latest News and Information on IT Service Management, Service Desk and related technologies.

Reality Bytes: Our Everyday AI Use (Personal & Professional)

Oct 1, 2025 By Nexthink In Nexthink
The Reality Bytes team is back together again! Tim, Tom, Megan, Dina and Sean swap stories of how AI has reshaped their personal and professional lives and habits over the past year—from eerie chatbot encounters and creative breakthroughs to frustrations with hallucinations and the hunt for the true “human fingerprint.”
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jfrog

JFrog and ServiceNow: Accelerate Trusted Software Application Development

Sep 30, 2025 By Brian Chang In JFrog
Today’s software organizations can’t make tradeoffs between speed and trust – you need both to succeed. But juggling them is tough. Moving too fast can lead to security vulnerabilities and compliance issues, while moving too slow means your competitors beat you to market. This tension creates friction that slows down every release, a problem that is rooted in your software pipeline.
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Infraon

Software Asset Management system for Modern Businesses

Sep 30, 2025 By Vinutha In Infraon
Managing software has become one of the most pressing challenges for modern organizations. Licenses span SaaS subscriptions, on-premise tools, and hybrid deployments, each carrying costs and compliance risks. Without structured oversight, audits turn into costly disruptions and budgets bleed through unused applications. This is why asset management software for small business and enterprise platforms alike are gaining traction.
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Strengthen your mobile security with Ivanti Neurons for MDM and MTD

Sep 30, 2025 By Ivanti In Ivanti
Mobile security is crucial as smartphones become prime targets for cyber attackers. The shift from desktop to mobile usage has increased vulnerabilities, especially during the COVID pandemic. Key statistics show a rise in mobile phishing attacks and risks from unsecured connections and risky apps. The session highlights the need for mobile threat defense solutions and user education to balance comfort and security.
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almaden ai

DEX: How We Measure the Results of IT Actions

Sep 29, 2025 By Almaden AI In Almaden AI
Every IT initiative has a clear purpose: to boost productivity, reduce failures, accelerate processes, or simply make things work better for people. Yet, many companies still make the mistake of implementing changes and improvements without measuring the real impact they have on employees' daily lives. That's the difference between acting in the dark and acting intelligently. Without clear metrics, IT may be investing time and money in solutions that, in practice, bring little benefit - or even harm performance. This is exactly where DEX (Digital Employee Experience) comes in.
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Hector

Top 5 Inventory Management Software for Schools in 2025

Sep 29, 2025 By Hector In Hector
In 2025, inventory management has become a crucial challenge for schools. Between laptops, tablets, scientific equipment, audiovisual gear, musical instruments, textbooks, and sports equipment, schools must handle an ever-growing volume of assets. Without the right tool, this often leads to losses, waste, poor allocation of resources, and an overload of administrative work. Fortunately, several inventory management solutions now make it possible to centralize and simplify this task.
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Hector

ISO 27001 Certification: Hector Builds Trust with Highest Data Security Standards

Sep 29, 2025 By Hector In Hector
Hector is proud to announce that it has achieved ISO 27001 certification, the leading international standard for information security management. This certification confirms that the company applies globally recognized best practices to protect sensitive data, reduce risks, and ensure the confidentiality, integrity, and availability of information.
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Unlocking IT Support: Expert Assistance When You Need It

Sep 29, 2025 By Ivanti In Ivanti
Users often require support beyond self-service options. The technical support team acts like an emergency room, prioritizing urgent needs and aiming for quick resolutions. Ivanti's experts tackle issues at their source, providing both immediate fixes and long-term strategies. An intelligent routing system connects users with the most qualified engineers, ensuring effective support and maximizing the potential of IT and security solutions.
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