Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

iOPEX

A Leader's Playbook to Unlocking Exponential Growth with AI and ServiceNow

Apr 14, 2025 By iOPEX Team In iOPEX
Not long ago, AI was largely experimental, but today it’s a strategic imperative. Enterprise AI adoption has surged to record levels, with over three-quarters of organizations now using AI in at least one function . In Deloitte’s latest global study, almost all organizations reported measurable ROI from AI, and 74% said their most advanced AI initiatives meet or exceed ROI expectations .
Read Post
Infraon

The Impact of Digital Transformation in Telecom

Apr 14, 2025 By Aswin V P Ram In Infraon
The telecom industry is at the forefront of digital transformation, driven by rapid technological advancements, evolving customer demands, and an increasingly competitive market. Digital transformation in telecom is not just about adopting new technologies; it’s about redefining business models, enhancing operational efficiency, and improving customer experience.
Read Post
Infraon

Buying an Inventory Tagging System: What You Should Know

Apr 11, 2025 By Abhirup Sarkar In Infraon
An inventory tagging system is essential for businesses to track and manage stock efficiently. By attaching unique tags or labels to each item, companies can maintain accurate inventory data, reduce errors, and improve overall efficiency. This ensures seamless order fulfillment and prevents stock shortages or overstocking, which can impact business operations.
Read Post

A faceoff beyond the patch: How to measure, track and improve deployment success

Apr 10, 2025 By Ivanti In Ivanti
A faceoff beyond the patch: How to measure, track and improve deployment success Wouldn’t it be great to fully understand how your patch deployment is performing? In this faceoff-style session, security savant Chris will challenge analytical authority Susan, stretching the reporting possibilities for patch deployments. Listen in as our experts delve into common patch management use cases to demonstrate how actionable insights, analytics and dashboards can elevate your patch reporting.
View Video
nexthink

Beyond the Bots: Is AI that Only Talks Already Obsolete?

Apr 10, 2025 By Gaurang Ganatra In Nexthink
It started with promise: deploy a chatbot, cut service desk costs, and deliver instant support to employees anytime, anywhere. And many large organizations bought in. But several years into this so-called “chatbot revolution,” the results tell a different story—one of inflated expectations and underwhelming outcomes. It’s time to face a hard truth: AI that only talks is no longer enough.
Read Post
nexthink

Application Success, Unlocked: Nexthink Adopt Comes to Infinity

Apr 8, 2025 By Nexthink In Nexthink
From desktops to applications and everything in between, Nexthink has delivered unmatched visibility enabling IT teams to see, diagnose, and fix issues plaguing the digital workplace. But, digital workplaces looking to supercharge employee productivity need more. Enter Nexthink Adopt, your new ally in eliminating friction and driving flawless adoption and usage of your most critical business applications.
Read Post
InvGate

Top 10 CLM Software Tools to Streamline Contract Management

Apr 8, 2025 By Ignacio Graglia In InvGate
CLM software (short for Contract Lifecycle Management software) helps organizations manage contracts from start to finish, from drafting and approvals to renewals and termination. At InvGate, we’ve seen just how valuable this can be. Through our experience implementing InvGate Asset Management and InvGate Service Management, we’ve helped organizations bring order to their IT operations, including the often-overlooked contract side of things.
Read Post
InvGate

Best Risk Management Software for 2025: 8 Tools to Know

Apr 8, 2025 By Natalí Valle In InvGate
Risk Management software has shifted from spreadsheets and manual tracking to systems that connect data, people, and workflows. For organizations that face increasing compliance requirements, evolving cyber threats, or complex third-party networks, the right tool can help surface risk faster and act on it with more clarity. Whether you need support for IT risk, audits, compliance, or all of the above, the growing number of solutions means you have options.
Read Post

Copyright © 2026 OpsMatters™. All rights reserved.