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The latest News and Information on IT Service Management, Service Desk and related technologies.

Revolutionizing IT Service Management: AI-Powered Transformation with Ivanti Neurons

Feb 12, 2025 By Ivanti In Ivanti
Revolutionizing IT Service Management: AI-Powered Transformation with Ivanti Neurons In today's rapidly evolving digital landscape, IT service management (ITSM) is undergoing a radical transformation. Join our exclusive webinar to discover how Ivanti Neurons is leveraging artificial intelligence to redefine IT support, streamline operations, and drive unprecedented efficiency. Key Highlights.
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startingpoint

The Need For Workflow Automation In Your Business

Feb 11, 2025 By StartingPoint In StartingPoint
Bill Gates was quoted saying, “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.” Workflow automation is one of the finest methods deployed to succeed in business. It is considered the ultimate alternative to traditional inefficient and time-consuming business processes. The objective of a business is to reduce operational costs while ROI increases.
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bigpanda

What is ITSM? A comprehensive guide to IT service management

Feb 11, 2025 By Sam Osborn In BigPanda
When your IT team is buried in tickets, struggling with shadow IT, and constantly putting out fires, it can feel frustrating and unsustainable. That’s where IT Service Management (ITSM) comes in. ITSM gives you a plan to deliver reliable IT services while helping teams focus on what matters most: driving business success. It covers everything from handling incidents and requests to improving workflows and providing consistent value. ITSM aligns your IT team with business goals.
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ivanti

Think SSE and SASE Make Enterprise VPNs Obsolete? Think Again

Feb 11, 2025 By John Armstrong In Ivanti
New cybersecurity technologies and frameworks are always emerging, promising enhanced protection and streamlined operations. Among these, Security Service Edge (SSE) and Secure Access Service Edge (SASE) have gained significant attention for their comprehensive approach to network security. But despite the advent of these sophisticated solutions, enterprise VPNs still hold enduring value for data and application security.
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Software Deployment: How to Deploy Software Updates to Keep Your Business Safe

Feb 11, 2025 By InvGate In InvGate
Software deployment guarantees that all applications and systems are correctly installed across organizations. It lets you install, configure, and update software across multiple devices simultaneously. With InvGate Asset Management, you can perform these tasks with scripts. Script software deployment works by deploying, installing, and configuring software on computers or devices using scripts, which are sets of instructions or commands that automate the installation and configuration tasks.
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motadata

9 Reasons Your Business Needs Continuous Network Monitoring in 2025

Feb 11, 2025 By Arpit Sharma In Motadata
Numerous technological advancements have made it easier to conduct financial transactions and business. However, cyber-attacks and network inefficiency remain a threat. That’s why your business needs continuous network monitoring. Keeping constant watch over the IT infrastructure of your business is crucial for its survival. It would be very disappointing for your thriving enterprise to come crashing down due to easily thwarted threats that went unnoticed.
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ivanti

Understanding Risk Appetite - a Critical Component of Exposure Management

Feb 10, 2025 By Robert Waters In Ivanti
Risk is inherent in any business. It’s how an organization understands and manages it that makes all the difference. From operational challenges to market volatility, regulatory changes and technological advancements, companies face a spectrum of uncertainties that could either generate growth or lead to losses. To effectively manage them, a business needs to set out a framework that helps it determine just how much risk it’s willing to accept in pursuit of its objectives.
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