Operations | Monitoring | ITSM | DevOps | Cloud

FSM is quite important for businesses today. Jobs included in FSM include installing, maintaining, and repairing services that are done away from the main office. To overcome the challenges of field service work, businesses need reliable tools to make processes better, reduce costs, and raise customer satisfaction. This is where Asset Infinity makes a difference with a new solution designed to address the issues related to managing field assets effectively and efficiently.

It brings us great joy to announce that InvGate Service Management has obtained PeopleCert’s ITIL 4 Certification for the second year in a row, showcasing our ongoing dedication to upholding the highest industry standards and delivering a reliable solution for our users across the globe.

Alert fatigue is a pervasive challenge in modern IT environments. When teams are inundated with false positives or low-priority notifications, it’s easy to lose sight of real issues. To kick off our blog series on the 5 most common obstacles to observability in 2025, let’s discuss the headache of alert fatigue and how insights from the natural world can offer answers.

Managing inventory is no easy task, especially for small businesses. More often than not, budgets are tight, and the team responsible for the task is limited. If you’re in this situation, don’t worry—there is a simple way you can optimize your Inventory Management capabilities. And it’s a no-brainer: you need an Inventory Management System for small businesses. This doesn’t necessarily mean jumping straight into software implementation.

We are honoured to announce that G2 has recognized Nexthink as a leading software company in EMEA in their 2025 Best Software Awards. This achievement builds on our ongoing recognition from G2, where we’ve been named a Category Leader consecutively since 2021. Our success is only possible because of the support we receive from our incredible DEX community.

A set of reports just launched by research group Market Connections examines trends in cybersecurity across the US and UK public sectors. Let’s take a look at some key findings.

Marketing Connections has published the Next-Gen Government IT: AI and Observability Insights Report in partnership with SolarWinds. The survey targeted 200 public sector IT decision-makers and influencers in the US and 100 of their counterparts in the UK. Here are five things we learned.

When it comes to inventory management, businesses are constantly searching for efficient, reliable, and cost-effective solutions. Two of the most popular tracking technologies are RFID tags and barcode scanners. Both have revolutionized data capture and inventory tracking, but they serve different business needs. In this article, we’ll explore the key differences between RFID technology and barcode technology, their advantages, and how to choose the best solution for your operations.

Did you know that 81% of surveyed US businesses struggle to keep up with the pace of change? As digital transformation accelerates, IT teams are under increasing pressure to manage environments that are more complex than ever before. Hybrid IT, the blend of on-premises and cloud infrastructure with SaaS solutions, has emerged as the go-to strategy to streamline workflows amid these challenges. Let’s discuss how an intelligent hybrid strategy can position your organization for maximum scalability.