Operations | Monitoring | ITSM | DevOps | Cloud

Latest posts

Better IT Insights Lead to Better Outcomes for Organizations

I’ve always been a huge fan of mystery novels and true crime stories. It seems true crime is having an especially big moment right now, from serial killer documentaries to podcasts. Like so many people, I find myself drawn in as I read, watch, or listen to the criminal investigation. It’s fascinating how detectives work, diving into the smallest of details to solve massive crimes.

How to Create DevOps Pipelines That Work

DevOps is a software development practice that combines development and operations teams. When organizations use DevOps, they typically also use agile methodologies for managing and completing projects. The combination of DevOps and agile practices enables teams to build software faster and more efficiently. One of the primary tools of DevOps is the continuous integration/continuous delivery (CI/CD) pipeline.

Grow your blame-free culture with these postmortem best practices

Bugs will happen from time to time. As our systems grow in complexity, new functionalities mean new risks. What makes or breaks a team is not only how it handles incidents, but also how it learns from them. This is where incident postmortems come into the picture.

In A Fast Changing World, Peer Benchmarks Are A GPS

As businesses transform their traditional business models into new digital ones, and aggressively compete for turf within the digital economy, their constant pursuit of competitive edge drives technology, process, and architectural innovations. As a result, it seems that every 18 months a technology paradigm shift comes about that enables better agility, lower cost, improved quality of service, better intelligence and more.

10 Price Monitoring Tools for Ecommerce

Dynamic pricing has become the norm in online retailing. The dynamic pricing method is successful in attracting customer’s attention and also increases profitability for online retailers. It requires you to have a large amount of data in hand like competitors’ pricing, details concerning products and customers, and difference between supply and demand.

You can't shoot for 5-9's without having powerful incident resolution capabilities

With the advent of more and more connected systems and devices, organizations are facing ever greater data security challenges. Moreover, with the accelerating cloudification of apps and even whole infrastructures, security professionals are also faced with the challenge of how to protect critical assets including personal and other sensitive data as well as IP.

Optimize Your ITSM Investment with IT Automation

IT Service Management (ITSM) platforms drive increasing value over time by identifying, tracking, and reporting IT incidents. However, incident resolution needs are not fully addressed by an ITSM. Optimizing incident management is an important step to explore as validating, diagnosing, and resolving incidents today are often manual, time consuming, and can have dire consequences.

AIOps for Dummies

Artificial Intelligence for IT Operations, or AIOps, is very much in its infancy, and most IT Operations pros are still trying to figure out what it means. That's not to mention thinking about where to even start. Each chapter in this eBook provides a deeper understanding of AIOps with actionable steps to help you get started on the path to revolutionizing your IT Operations.

APIs and API monitoring basics for project managers

If you’re a developer, you know all about APIs. However, if you’re in a non-technical role, you may not have the information you need to make educated decisions about the APIs your company offers and uses. In this article, we will take you through the API basics: what they are, how they work, why they’re important, and what you can do to protect your business’s reliance on API performance and uptime.