Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

Four key takeaways from our recent webinar: BigPanda picks up where Netcool left off

For years, Netcool has been omnipresent in many IT Operations organizations. That, combined with the sheer utility it once brought to the table, sometimes gave it a special sort of nostalgic reverence in IT Operations circles. But with all due respect to Netcool, there’s also little doubt the platform’s real-world utility has waned in the era of cloud and hybrid ops.

ServiceNow named worldwide AIOps market share leader by Gartner

I’m excited to announce Gartner has named ServiceNow the AIOps worldwide market share leader.1 We believe this confirms that ServiceNow® Predictive AIOps delivers on the promise of proactive IT. AIOps helps organizations drive resilience, efficiency, and proactive IT operations at scale. By distilling signal from noise, ServiceNow AIOps helps organizations better identify root causes and facilitate faster remediation.

Rein in Operational Disruptions with AIOps

The Wall Street Journal recently described the current market for tech talent as “insane.” Well-heeled enterprises with gobs of cash competing for workers with more traditional employers who lack the resources, brand cache, and trendy perks of the better-known organizations have driven demand for technology employees.

Minimize MTTR to Mitigate Impact of Change Management

In the first blog this demo series, we showed you how to use Restorepoint to remediate after a network breach. In our second blog of this three-part series, we walk you through a change management instance—showing how to speed problem resolution and how to mitigate the impact of poor change management to minimize MTTR.