Operations | Monitoring | ITSM | DevOps | Cloud

Mobile security is crucial as smartphones become prime targets for cyber attackers. The shift from desktop to mobile usage has increased vulnerabilities, especially during the COVID pandemic. Key statistics show a rise in mobile phishing attacks and risks from unsecured connections and risky apps. The session highlights the need for mobile threat defense solutions and user education to balance comfort and security.

When is the right time to replace your hardware? That’s one of the most common questions IT leaders face. The hardware lifecycle is a major dilemma: replace too early, and you waste resources; wait too long, and you risk productivity, security, and even sustainability. That’s where AlmaAnalysis, the new feature of Almaden’s Collective IQ, comes in. With AI-powered smart analysis, your IT team can: Evaluate the real performance of every device. Predict bottlenecks before they impact users. Compare whether it’s smarter to upgrade components or invest in new equipment.

Users often require support beyond self-service options. The technical support team acts like an emergency room, prioritizing urgent needs and aiming for quick resolutions. Ivanti's experts tackle issues at their source, providing both immediate fixes and long-term strategies. An intelligent routing system connects users with the most qualified engineers, ensuring effective support and maximizing the potential of IT and security solutions.

Defining your risk appetite – the level of risk your organization is willing to accept – is one of the most important steps to adopting an exposure management strategy. If your risk posture’s out of line with your risk appetite, it’s time to take action. Ivanti’s Chris Goettl breaks down defining your risk appetite and how it helps you make informed decisions about remediating vulnerabilities.

Maximize your workspace! Place the preview panel below your data views or on the right to make the most of your screen real estate, keeping your workflow smooth. Perfect for Service Desk agents and IT pros who want quick access to key information without extra scrolling, no matter the monitor size. Preview layouts and other powerful features are coming in the Fall 2025 release of Alloy Navigator.

Apple's Latest Software Updates and Security Highlights Apple announces updates for major operating systems, introducing a new naming convention with Mac OS 26. A significant CVE 43 300 is noted. Updates for third-party applications such as Chrome, Docker, Firefox, and Edge focus on addressing vulnerabilities. Thunderbird also receives an update to version 1.42. The month features a couple of zero days alongside regular updates for third-party applications.

Understanding Linux Vulnerabilities and Their Impact Linux vulnerabilities pose significant risks, particularly CVE 20258067, which has active exploits in rebased distributions. CVE 202332256 enables remote attackers to access sensitive information without authentication. Additionally, CVE 202558367 presents a denial of service and remote code execution risk in the Delta class. Applications handling untrusted user input to Delta need careful scrutiny, and it is crucial to keep systems updated to mitigate these threats.

In this very special episode of The DEX Show, we welcome back one of the world’s most influential voices on digital transformation and the future of AI leadership: Charlene Li. Charlene is a bestselling author and trailblazing thinker who has helped leaders navigate disruption for over two decades. She returns to the show for an unmissable conversation on the realities of AI Transformation—and what it means for organizations, leaders, and employees at every level.

What Type of Software Should Asset Managers Use is a critical question for businesses aiming to maximize performance, reduce risks, and drive higher returns. In this video, we break down the best software solutions every asset manager should consider—from IT asset management platforms to cloud-based tools that simplify tracking, compliance, and reporting. Whether you’re in finance, IT, or operations, choosing the right software can make all the difference in efficiency, scalability, and profitability.

Drift Data Breaches Recent security incidents reveal attacks on Drift and the theft of Salesforce data. Affected vendors like CloudFlare provide guidance and outline their responses. CloudFlare shares breach details, including a timeline and customer recommendations. Organizations are advised to disconnect applications, rotate credentials, and adhere to security best practices. Emphasis is placed on implementing resilience strategies to better prepare for future incidents.

AI isn’t the future—it’s already here, shaping inboxes, dashboards, and project roadmaps. Yet, despite the hype, most enterprises struggle to scale AI in ways that deliver real impact. In this episode of the ManageEngine Insights Podcast, host Jeremy Spence sits down with Michael Barnes, a trusted advisor to APAC C-level leaders, to uncover why so many AI initiatives stall after the pilot stage.

Switch to Proactive Equipment Management Unexpected breakdowns shouldn’t slow down your operations. With Hector’s preventive maintenance, you can anticipate equipment needs, schedule maintenance, and avoid costly surprises. Why choose Hector for your equipment management? Reduce downtime and extend the lifespan of your assets Centralize inventory and maintenance data in one platform Optimize resource management and boost efficiency.

The future of network management depends on understanding the primary functions of modern IPAM solutions. In this video, we break down how IP Address Management (IPAM) has evolved to meet the needs of today’s complex IT environments. From automating IP address allocation to integrating with DNS and DHCP, IPAM ensures smooth network operations, reduces human error, and strengthens security. We’ll explore the essential functions of modern IPAM, including centralized visibility, automated workflows, scalability, and integration with cloud and virtual environments.

The future of IT operations is here, and that’s why AIOps is perfect for fast growing businesses. It is 2025 and companies need to scale quickly without sacrificing performance, stability, or customer experience. AIOps (Artificial Intelligence for IT Operations) provides the perfect solution by combining automation, machine learning, and advanced analytics to manage complex IT environments with ease.

Manage equipment loans smarter with Hector Tired of long lineups at your loan counter? With Hector’s online reservation catalog, your users can easily book, reserve, and manage their equipment from anywhere. Simplify reservations with a user-friendly online catalog Reduce wait times and optimize resource usage Track loans, returns, and inventory in real-time Centralize all your equipment data in one platform.

Apple Zero Day Vulnerabilities.

Make communication fast and simple! With the new @mentions in Alloy Navigator, you can bring the right teammate into a ticket—or anywhere else—without wasting time on CC emails or formal collaborator invites. Perfect for IT teams and help desks who want to speed up teamwork and keep everyone in the loop. @mentions and other great features are coming in the Fall 2025 release of Alloy Navigator. Stay tuned!

The future of IT: Where will AIOps be in less than 5 years? In this video, we dive deep into the evolution of Artificial Intelligence for IT Operations (AIOps) and what the next half-decade holds for businesses, IT teams, and technology leaders. AIOps is no longer just a buzzword—it’s becoming a critical part of IT operations, enabling predictive analytics, automated incident management, root cause analysis, and faster decision-making.

In this lecture, we look at vendor management best practices and how they impact the entire IT asset lifecycle. Effective vendor management goes beyond negotiating prices—it’s about building strong partnerships, ensuring compliance, and aligning vendor performance with your organization’s goals. By applying best practices, you can create more value from your vendor relationships and reduce risks tied to procurement and asset management.

In this lecture, we explore how to build a cost-effective IT procurement process. A well-designed procurement strategy ensures your organization acquires the right assets at the right price, while also considering long-term value, compliance, and vendor relationships. By focusing on both efficiency and foresight, procurement becomes more than just a purchase—it becomes a driver of IT and business success.

IT Infrastructure Management is the foundation that keeps businesses running smoothly, ensuring scalability, performance, and security. In this video, we’ break down the core pillars every IT leader, engineer, or tech enthusiast needs to understand, covering hardware, software, networks, data, and cloud environments.

In this special Reality Bytes, the team sits down with Matt Rose, Product Marketing Manager at Nexthink, to talk about the just-announced AI Drive. Matt breaks down how AI Drive helps organizations finally make sense of their scattered AI landscape—bringing visibility, usage insights, guidance, and measurable impact into one place inside the Nexthink Infinity platform. He also shares early customer feedback, the future roadmap, and why AI adoption has become a critical competitive differentiator.

Master the complete journey of IT assets – from planning and procurement to deployment, maintenance, and retirement – so you can maximize value, reduce risk, and make smarter IT decisions. In this lecture, we break down the five IT Asset Lifecycle Management (ITALM) phases and explain how each step connects to the bigger picture. This session gives you a clear roadmap of the IT asset lifecycle, so you can see how every stage fits into a seamless management process.

In this lecture, we compare spreadsheets vs. IT Asset Lifecycle Management (ITALM) software to show why the tools you use can make or break your ITAM strategy. This session will help you evaluate your current approach and understand the real benefits of moving beyond manual tracking. Don’t forget to like, subscribe, and turn on notifications to keep learning how to optimize your IT assets.

Take a load off your IT team! The new AI Assistant instantly understands user problems and pulls tailored solutions from past tickets and your knowledge base, so customers can resolve standard issues independently. In this video, we used gpt-4.1-mini for completion and text-embedding-3-large for generating embeddings. Perfect for IT teams and help desks looking to reduce repeat requests and give customers faster, more independent support.

Read the report: ivanti.com/experience Digital Employee Experience (DEX) has emerged as a critical business factor in driving productivity, employee satisfaction, and overall business success. In this video, Ivanti CPO, Karl Triebes discusses research from Ivanti’s 2025 DEX Report (ivanti.com/experience) on the transformation of DEX strategy, its significance in the modern workplace, and the strategies organizations can implement to create a seamless and effective DEX.

In this episode Tim and Tom sit down with Sean Thomas, Managing Director of EUEM Business at Edge Consulting, to explore how happiness, health, and IT success are all connected. They dive into the parallels between personal health and IT health, the evolution of proactive and preventative IT, and how organizations can better operationalize digital employee experience (DEX). From vendor partnerships and process investments to the role of AI in shaping the next generation of IT management, Sean offers valuable insights for leaders navigating today’s complex digital workplace.

Mastering Auto Ticketing with Ivanti Neurons Learn how to effectively use the auto ticketing feature that integrates with Avanti Neurons. This process requires an ITSM connector and involves configuring collection settings. The system tracks ticket attachments and statuses, automatically generating tickets for vulnerabilities. This enhances the team's capability to identify, prioritize, and address issues proactively.

Essential Patch Management for Azure Tools Development tools are vital for effective patch management. Some components can be updated automatically, while others require manual updates due to possible disruptions. The operations team is responsible for addressing critical vulnerabilities in Azure tools, which necessitate thorough investigation. Additionally, vulnerabilities in Visual Studio and Azure VMs must also be managed by both development and operations teams to ensure system security.

Generative AI is changing the way we work, create, and even trust what we see online. In this episode of Server Room, we sit down with Malini Christina Raj, Head of LATAM AI Research at Zoho Corp, to unpack the realities behind GenAI. From building models and the math that powers them, to data curation, privacy, AI agents, reinforcement learning, and the growing threat of deepfakes, we cover it all. Whether you’re an engineer, policymaker, or just AI-curious, this conversation will help you understand where AI is today and where it’s headed next.

Application control and privilege management focus on user access and privileges, emphasizing the importance of whitelisting over blacklisting applications. Privilege management allows for on-demand elevation, reducing local admin rights. Trusted ownership minimizes administrative tasks, while audit mode collects event data for rule creation. A new policy change request feature streamlines access requests through ServiceNow, and future enhancements include importing configurations and integrating with bots.

The world of agentic AI is evolving fast–but so is the noise surrounding it. As AI agents promise to revolutionize workflows and decision-making, IT and business leaders are left wondering: What's real, what's hype, and what's worth investing in? In this candid and practical session, we'll break down the current landscape of agentic AI and help you navigate it with clarity. Agenda.

ITSM vs ITIL – The Key Differences You Must Know in 2025.

Is ITSM the Same as ITIL?

What is ITSM in Simple Terms?

Reality Bytes is back! In this episode, Tim, Tom, Megan, and Sean dive deep into DEXOps—the practice of operationalizing Digital Employee Experience. Building on insights from the show's recent webinar series, the team explores how IT leaders can shift from reactive firefighting to a proactive, structured approach that drives measurable business value. They cover the key pillars of DEXOps—from people development and process rigor to technology selection, communication strategies, and leadership alignment. You’ll hear why DEXOps isn’t a side project or “hobby,” but a mission-critical discipline, as essential as security or uptime.

ITSM vs ERP – What’s the Difference? In this video, we break down the key differences between IT Service Management (ITSM) and Enterprise Resource Planning (ERP) in a straightforward manner. If you’ve ever been confused about how these two systems work, you’re not alone! We’ll cover what ITSM is, how it helps organizations manage IT services, and how ERP streamlines core business processes like finance, HR, and supply chain.