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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Never Touch Another IT Ticket Again | AI That Resolves IT Issues Automatically

What if your IT team never had to touch another password reset, VPN issue, or software request? This hilarious commercial imagines a world where IT tickets resolve themselves. See how agentic AI automates password resets, access requests, VPN troubleshooting, software installs, and more, so your service desk can focus on higher-value work instead of repetitive tickets. Resolve's AI-powered platform helps enterprises reduce ticket volume, improve first contact resolution, lower ITSM costs, and move toward Zero Ticket IT with autonomous resolution.

What if AI could resolve your IT tickets before they're ever created?

Watch how agentic AI automates password resets, VPN troubleshooting, access requests, software installations, and other repetitive IT service desk tasks without human intervention. Resolve helps enterprises reduce ticket volume, lower ITSM costs, improve employee experience, and move toward Zero Ticket IT. If you're researching AI for IT support, ServiceNow automation, ITSM automation, autonomous IT operations, or AI service desk solutions, this Short shows what's possible.

Quantum is the least interesting part of quantum certificates

On June 3, Let’s Encrypt announced that the post-quantum web is going to run on something called Merkle Tree Certificates. The internet did what it does and turned this into a doomsday Q-Day countdown. The quantum computers are coming, your certificates are about to break, panic! Unlike every other security vendor, I’m not worried about quantum computers. But the announcement is still worth your attention. Just not for the reason you’ve been told.

Why your team keeps waiting for staging (and what to do about it)

The staging bottleneck: why your framework needs ephemeral preview environments There's a specific kind of Friday afternoon that frontend and backend developers both recognize. A feature is ready to test. Staging is occupied. Someone else pushed a half-finished migration to the shared database last Tuesday and it's been "almost fixed" ever since. You either wait or you merge blind and hope. Most teams treat this as a scheduling problem. It isn't. It's an architecture problem.

How to Prevent SEO Issues During Website Migrations

Website migrations are often necessary as businesses grow, modernize their platforms, or rebrand. Whether you're changing domains, redesigning your website, switching content management systems, or moving to a new hosting environment, a migration can improve performance and user experience. However, without proper planning, it can also lead to a significant loss in search engine visibility, organic traffic, and revenue.

What is the sovereignty tax, and is your organization paying it?

Most organizations know cloud costs are rising. Fewer realize that some of what they're paying isn't for infrastructure at all; it's a penalty for not being in control of it. That penalty has a name: Sovereignty Tax. It isn't a line item on your invoice. It won't appear in your cloud dashboard. But it's accumulating quietly, in egress fees, outage exposure, audit blind spots, and the creeping realization that leaving your current provider would be harder, and more expensive, than you ever anticipated.