Operations | Monitoring | ITSM | DevOps | Cloud

When a ticket reaches an experienced technician, the issue is supposed to be closer to resolution. Too often, the escalation starts the investigation again. The technician reads the history, checks what L1 attempted, opens the CMDB, searches past incidents, and pulls logs. The fix itself may take two minutes, but reconstructing the situation can take far longer. Real-time agent assist targets that gap.

The recent PHP security emergency has highlighted how vulnerabilities in widely used web technologies can quickly become a significant cybersecurity concern. It is also a reminder that protecting internet-facing applications requires more than keeping software up to date. Organisations need a layered security strategy to protect applications, maintain availability and mitigate malicious traffic.

Your AI coding agents write functions, refactor modules, and generate tests in seconds. Running five of them across three repositories at the same time? That’s a coordination problem, not a code generation problem. Agentic development environments give you one surface to orchestrate multiple agents, review every diff, and get code merged without losing context.

BYOK on EKS, GKE and Kapsule now runs through the Qovery Operator: install it once with Helm on a cluster you already run, and deploy Qovery's component updates from the Console. Now in Preview, for clusters without cert-manager, ExternalDNS or Envoy Gateway. Pierre is a staff engineer on the Qovery platform team. He works on the Qovery Operator and the platform catalog that install and update Qovery on Kubernetes clusters.