Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

upsun

Upsun Dispatch is available in prerelease

Jun 30, 2026 By Upsun In Upsun
When we introduced Upsun Dispatch last week, we said we were building the platform layer for everything around the code. Today, you can apply to join as a founding design partner. Starting July 1, 2026, a number of engineering organizations will join us in prerelease. This is a selective, high-touch collaboration with teams who want to help shape what comes next. If you missed the introduction, you can catch up on Upsun Dispatch here.
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From a $28,000 AI Bill to $0.60 Per Ticket

Jun 30, 2026 By Harness In Harness
Engineering teams are burning through AI budgets with nothing to show for it — $100M across 10,000 engineers and no cost per run, no cost per outcome, just a number that keeps climbing. When it runs dry, your infrastructure upgrade gets cut. Harness ties every AI token to the outcome it created: cost per run, cost per resolved ticket, and anomaly detection before the invoice hits. One customer went from a $28,000 black box bill to $0.60 per ticket.
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How to Choose a Cloud Migration Partner in New Jersey: What IT Leaders Need to Verify

How to Choose a Cloud Migration Partner in New Jersey: What IT Leaders Need to Verify

Jun 30, 2026 By Matt Rosenthal In OpsMatters
A failed cloud migration does not announce itself in advance. Data loss, extended downtime, misconfigured security controls, and compliance gaps surface during or after the move, when reversing course is expensive and the business is already affected. For New Jersey organisations in financial services, healthcare, legal, and manufacturing, the stakes are high enough that choosing the right migration partner is at least as important as choosing the right cloud platform. The hard part is separating providers who can execute a migration cleanly from those who can describe one convincingly.
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speedscale

Which Bugs AI Agents Fix Better With Traffic

Jun 29, 2026 By Ken Ahrens In Speedscale
In the first experiment, I wanted a baseline: if an AI coding agent gets the same production signal a human would get, can it fix bugs in a codebase it has never seen? Yes, but only when I gave it better context. With only an alert, the agent passed 51% of the runtime tests. When I added captured traffic, the actual request and response for the failing call, it climbed to 77%. This post is the second pass.
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Never Touch Another IT Ticket Again | AI That Resolves IT Issues Automatically

Jun 29, 2026 By Resolve In Resolve
What if your IT team never had to touch another password reset, VPN issue, or software request? This hilarious commercial imagines a world where IT tickets resolve themselves. See how agentic AI automates password resets, access requests, VPN troubleshooting, software installs, and more, so your service desk can focus on higher-value work instead of repetitive tickets. Resolve's AI-powered platform helps enterprises reduce ticket volume, improve first contact resolution, lower ITSM costs, and move toward Zero Ticket IT with autonomous resolution.
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What if AI could resolve your IT tickets before they're ever created?

Jun 29, 2026 By Resolve In Resolve
Watch how agentic AI automates password resets, VPN troubleshooting, access requests, software installations, and other repetitive IT service desk tasks without human intervention. Resolve helps enterprises reduce ticket volume, lower ITSM costs, improve employee experience, and move toward Zero Ticket IT. If you're researching AI for IT support, ServiceNow automation, ITSM automation, autonomous IT operations, or AI service desk solutions, this Short shows what's possible.
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certkit

Quantum is the least interesting part of quantum certificates

Jun 29, 2026 By Todd H. Gardner In CertKit
On June 3, Let’s Encrypt announced that the post-quantum web is going to run on something called Merkle Tree Certificates. The internet did what it does and turned this into a doomsday Q-Day countdown. The quantum computers are coming, your certificates are about to break, panic! Unlike every other security vendor, I’m not worried about quantum computers. But the announcement is still worth your attention. Just not for the reason you’ve been told.
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upsun

Why your team keeps waiting for staging (and what to do about it)

Jun 29, 2026 By Upsun In Upsun
The staging bottleneck: why your framework needs ephemeral preview environments There's a specific kind of Friday afternoon that frontend and backend developers both recognize. A feature is ready to test. Staging is occupied. Someone else pushed a half-finished migration to the shared database last Tuesday and it's been "almost fixed" ever since. You either wait or you merge blind and hope. Most teams treat this as a scheduling problem. It isn't. It's an architecture problem.
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