Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Spring 2019 Release Overview: The Intelligent Enterprise

In today’s always-on digital world, business stakeholders and technical responders across the enterprise must understand the health of their digital services at all times so they can take action immediately when disruptions happen. Yet with operational complexity increasing by 3x per responder on average over the past three years, it’s becoming increasingly difficult for teams to make sense of data and surface meaningful insights to improve digital operations.

New Product Launch: PagerDuty Vacations

Today, PagerDuty is pleased to announce our long-awaited solution for making on-call life better: PagerDuty Vacations. PagerDuty Vacations is a revolutionary new approach to managing team health and incentivizing engineers to join on-call rotations. For people on an on-call rotation, life can be incredibly stressful. Being woken up in the middle of the night, interruptions during family dinners, and canceled weekend plans are just a few of the common ways that being on call can lead to burnout.

Leveraging Innovation To Accelerate Social Impact

We’ve heard it time and again: Digital transformation is happening across all industries and business is booming. Decades-old companies are migrating to the cloud, deploying new mobile features regularly, and adopting new technologies at dizzying rates, all in the name of increasing revenue.