Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Bulletproof strategies against 6 security incident types

Every 11 seconds, a business falls victim to a cyberattack. The financial impact is staggering: $10.5 trillion in annual damages predicted in 2025. But beyond the immediate costs, security incidents can permanently damage your reputation, destroy customer trust, and even force your company to close its doors. What's particularly alarming is how unprepared most organizations are.

SIGNL4 A New Hope in IT

In a galaxy not so far away, a new force rises to restore balance to IT operations. Signl4 delivers real-time mobile alerting, on-call scheduling, and instant team mobilization when critical systems need saving. Experience the power of seamless communication, faster incident resolution, and unstoppable uptime — without the chaos. Whether you're defending against downtime or responding to mission-critical alerts, Signl4 is the ally your IT team has been waiting for.

OnPage Atlassian Jira Service Management Integration

OnPage + Jira: Instantly Alert and Mobilize Your On-Call Teams Say goodbye to missed high-priority tickets! With the OnPage-Jira integration, critical Jira issues instantly trigger alerts to your on-call teams via the OnPage mobile app—ensuring fast response and accountability. What this integration offers: Instant alerts for critical Jira tickets Two-way communication between OnPage and Jira.

Pager fatigue: Making the invisible work visible

As much as you try to prevent it, your product will break sometimes. While you hope it would have the decency to do so while you are awake and already working, sometimes the product is inconsiderate and decides to break outside your office hours. Being woken up from a page at 3 am sucks, and being woken up again two hours later (when you get pinged for a follow-up issue you missed the first time) sucks even more.

Demo Roundups! Identifying System Weaknesses to Improve Resilience

How do you proactively identify weaknesses before they lead to costly incidents? Find out how PagerDuty empowers teams to uncover vulnerabilities, streamline incident response, and enhance operational performance to build more resilient systems. Host: Mandi Walls, DevOps Advocate at PagerDuty Guests: Alex Nauda, CTO Nobl9; Rich Lafferty, Principal SRE at PagerDuty.

War rooms? Finger-pointing? We can help you.

Say goodbye to late-night firefighting and endless finger-pointing. Explore how Catchpoint helps eliminate the need for “war rooms” by giving teams the visibility and insight they need to detect, diagnose, and resolve internet performance issues—before they impact users. Learn how Internet Performance Monitoring (IPM) empowers IT, SRE, and DevOps teams to: Pinpoint root causes across the entire internet stack Collaborate effectively across teams and vendors Proactively prevent outages and performance degradation Replace reactive chaos with data-driven confidence.

Transforming the Incident Lifecycle With AI Agents

We’re in the midst of a fundamental shift in how organizations run operations. 51% of companies have already deployed AI agents. What was once reactive and manual is becoming intelligent, automated, and AI-driven. The organizations that embrace this shift gain more than just operational efficiency; they develop a strategic competitive advantage that directly impacts business outcomes.

Operational excellence in the age of AI and Automation

The future of operations is here with PagerDuty's groundbreaking AI and automation innovations. Learn how PagerDuty AI agents, powered by PagerDuty Advance, and new use cases like security incident management and LLMOps can help your organization achieve operational excellence to reduce cost, mitigate the risk of outages, and accelerate innovation.