Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Enhancing Observability and Incident Response with Site24x7 and ilert

By integrating Site24x7 with ilert, companies can automate their incident response workflows, ensure that the right people are notified instantly, and reduce Mean Time to Resolution (MTTR). ‍ Site24x7 provides robust monitoring for servers, applications, networks, and cloud infrastructure, including application logs, giving teams visibility into their environments. But when things go wrong, a timely response is just as critical as visibility. This is where ilert comes in.

Get Set Up in 5 Minutes or Less: A Fresh, Seamless Onboarding Experience

When you’re up and running with FireHydrant, there’s no better incident management experience out there. We built it that way — fast, intuitive, reliable when it matters most. Now, the first five minutes are just as streamlined and enjoyable as the rest. We rebuilt our onboarding flow from the ground up and cut setup time by over 90% in the process. With the new onboarding experience, you get a guided experience to connect your tools and get the most out of FireHydrant.

Top 5 EHR Systems 2025

Electronic health records (EHRs) are real-time, digital records of patient health information that is maintained by their providers over time, detailing their healthcare journey at length. By using EHR systems, doctors can locate patient information, from anywhere they can connect to their system, including recently administered medications, past medical history, or chronic conditions.

Accelerating Velocity With AIOps in the Age Of AI-Everything

IT teams are inundated with an ever-expanding array of operational data. While collecting this data is straightforward, extracting meaningful insights that drive business value is anything but. This is where modern AIOps makes all the difference – and where PagerDuty stands apart. PagerDuty AIOps doesn’t contribute to tool sprawl and data overload, it tames it.

What's New: Gentle High Priority Alerts

A calmer way to respond quickly, without the shock. I’m really excited to share a new feature that’s been close to our hearts (and ears ): Gentle High Priority Alerts. This one’s for everyone who’s ever been jolted out of sleep, or even deep focus, by a high-priority notification/”page” that felt more like an alarm clock than an alert.

The EU AI Act and what it means for managing incidents

If you've been in earshot of tech leadership lately, you've probably heard the words 'EU,' 'AI,' and 'compliance' in conversation. The EU AI Act is officially upon us, and with it comes a whole new set of incident response and reporting requirements that might feel like a yet another bureaucratic set of requirements to worry about. But there's a different way to look at this legislation.

3 Ways to Use FinOps Automation for Cloud Cost Optimization

The cloud is the backbone of modern businesses, revolutionizing the trajectory of innovation, technology and business itself. While its promise of instant scalability and flexibility drives unprecedented growth, these same advantages can become a double-edged sword. The ease of spinning up new resources, automating deployments, and expanding services across regions—all of which make the cloud so powerful—can quickly lead to sprawling infrastructure and runaway costs if not carefully managed.

April Wrap-Up: Product Updates Across the PagerDuty Operations Cloud

PagerDuty is committed to redefining what digital operations look like in the era of AI and automation. This vision drives us to continuously innovate and enhance the PagerDuty Operations Cloud, ensuring every update brings our customers closer to achieving operational excellence. Building on the momentum of our Spring product launch at PagerDuty On Tour, we’re excited to showcase what we’ve shipped this quarter.