Operations | Monitoring | ITSM | DevOps | Cloud

Are you one of the many companies harnessing the power of Heroku to build, deliver and scale your applications seamlessly? If so, you're likely aware of the need for robust observability to ensure your Heroku environment runs smoothly. Let’s delve into the world of Heroku monitoring and explore how Sumo Logic, a leading observability platform, can provide invaluable insights into your Heroku infrastructure and application logs.

Today, more than ever, as IT environments become more diverse and complex, the need for an effective network monitoring solution has become paramount. However, with the digital environment, it’s constantly ever-evolving, so, these tools must keep pace with these changes to ensure they are still effective for users diagnosing issues and identifying bottlenecks within their network.

In the first part of our 2023 PromCon recap, we spent OpenObservability Talks exploring the Perses open source project. We found heavy users of open source Grafana who found themselves grappling with issues arising from managing a vast number of dashboards, and the need to manage dashboards as code in a GitOps fashion.

What is ITOM? Information technology operations management (ITOM) is the administration and management of an organization’s hardware, network, applications and technology needs. Generally regarded as the true meaning of “tech support,” it is a service-centric approach to IT infrastructure, IT support operations, IT networking and end user support.

In the intricate web of modern software systems and full-stack observability, knowing how requests flow and interact across distributed components is paramount. Distributed tracing tools can help you. To better understand how distributed tracing works and benefits, here’s our selection of top distributed tracing tools to choose from.

I have worked as a helpdesk specialist, cyber security analyst, information systems security engineer, professional services consultant, etc. At this point in my career, I have seen enough to relate with anyone in the IT world. Let’s narrow our focus and chat about monitoring system health and troubleshooting. Tool sprawl is the standard.

The term Server Monitoring, whilst put simply can be defined as the practice of obtaining into the behavior of your servers both physical and virtual, can be deemed complex. This is purely due to the vast range of servers that exist. Due to this, it is difficult to place a ‘one size fits all’ approach to Server Monitoring.

Whether you’re a developer or a security analyst, you probably already know the name Docker. Developers use Docker’s open-source platform to build, package, and distribute their applications. Since the application and all dependencies sit in the container, it runs consistently across different operating systems and environments. As with everything technology, Docker adoption is a good news/bad news story. Good news: DevOps teams can ship applications faster.

Recently, Elastic Universal ProfilingTM became generally available. It is the part of our Observability solution that allows users to do whole system, continuous profiling in production environments. If you're not familiar with continuous profiling, you are probably wondering what Universal Profiling is and why you should care. That's what we will address in this post.