Introduction to Configuration Management Database (CMDB) in ServiceDesk Plus Cloud
The CMDB allows service desk teams to define CIs specific to the organization and track their relationship.
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ITSM
The latest News and Information on IT Service Management, Service Desk and related technologies.
The changing role of ITSM in the era of digital transformation
Digital transformation (DX) has taken organizations across the globe by storm by improving operational performance and customer experiences. During this transformation, IT teams need to be prepared to harness the benefits DX has to offer.
Getting Started with the LogicMonitor - ServiceNow CMDB Integration
A Configuration Management Database (CMDB) contains all relevant information about the hardware and software components used across an organization’s IT environment. Even more important, a CMDB defines the relationships and interdependencies between those assets. This makes it easy to understand, manage and report on the service being delivered.
Introducing the LogicMonitor - ServiceNow CMDB Integration. Let's get started.
The LogicMonitor - ServiceNow CMDB and ITSM integrations eliminate the typical time-consuming data sifting across systems so you can understand how the entire ecosystem is working, from infrastructure to applications, and are immediately notified when there are changes.
Opsgenie Marid: Connecting On-Premise Monitoring and ITSM Tools
Opsgenie Marid ensures secure communication with on-prem apps, enables you to fetch more data, and empowers you to execute remediation and diagnostic actions.
OpsRamp keeps up with the competition, investing in ML, Kubernetes monitoring
Read the 451 Research report to learn how OpsRamp is transforming hybrid operations with service-centric AIOps.
Motadata Product Overview NMS Log Management ITSM
#Motadata Presentation Walk-through: #NMS | #LogManagement | #ITSM
Is ITIL Still Relevant in a DevOps World?
Back in the late 1980s, the UK government’s Central Computer and Telecommunications Agency (CCTA) developed a set of recommendations to govern the way private and public sector organizations manage IT with a set of standard practices.
Success Navigator from ServiceNow
The Success Navigator saves you time and effort by quickly assessing your digital transformation readiness and providing clear recommendations on the prescriptive actions that can be taken to successfully achieve your business outcomes faster.
What's new in London: IT Service Management
London is here! Our latest release includes exciting new capabilities that deliver intelligence for everyday work and better experiences.