Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to part two of the five-part “Well-Architected Serverless” series. This article will discuss the second most crucial pillar of the AWS Well-Architected Framework (WAF): Operational Excellence (OPS). We have a Well Architected webinar coming up! To learn more about the AWS Well-Architected Framework (WAF) through the serverless lens and how to build Well-Architected architectures, make sure to attend our upcoming webinar on Friday, 27 November.

IT automation is growing in adoption this year as IT organizations grapple with constantly changing priorities, the pressure of supporting large remote workforces and tight resources. However, IT teams are hesitant to deploy automation workflows on production infrastructure that supports important business applications and services. Trust is an issue – but errors do occur. Unsupervised automation can sometimes create more problems by missing the actual context for issue resolution.

Splunk Cloud’s ecosystem of apps and technical add-ons boasts a comprehensive set of input sources that enrich customer data insights. Many of these inputs reside in Cloud contexts, such as AWS, Salesforce, Azure, GCP, and many others. The Inputs Data Manager was introduced to aid the ingestion of these cloud data sources. As a result, in many cases, customers no longer need to host their own infrastructure to run scripted and modular inputs.

Welcome to Raygun APM. Raygun’s modern Application Performance Monitoring (APM) beats traditional solutions by providing actionable, developer-level insights into server-side performance issues. In this article, you’ll learn how to set up Raygun APM to be the most effective, plus a few key features that we recommend.

From containerized workloads to microservice architectures, developers are rapidly adopting new technology that allows organizations to scale their products at unprecedented rates. In order to make sense of these complex deployments, many teams are abstracting applications away from the environments in which they run. Because of this trade-off, developers and security teams lose the access to the unified context from infrastructure to application needed to fully secure their services.

Elasticsearch was designed to allow its users to get up and running quickly, without having to understand all of its inner workings. However, more often than not, it’s only a matter of time before you run into configuration troubles. Elasticsearch is open-source software that indexes and stores information in a NoSQL database and is based on the Lucene search engine. Elasticsearch is also part of the ELK Stack.

For those on an ITIL journey, ServiceNow appears to be the service to beat. ServiceNow has tremendous flexibility and thousands of different workflows to support your business. And if you’re using SCOM to populate your CMDB, you’re leaps and bounds ahead of the average organization. Sadly, that flexibility comes with the cost of being stuck inside of the ServiceNow web interface.

Fiber optic cables carrying massive amounts of information on pulsating beams of light are a critical part of the physical infrastructure supporting our digital society. By their nature, these cables are highly exposed, spanning huge distances in territories beyond the control of a network operator whether underground, under water or on aerial cables, and popping up in equipment huts.