Operations | Monitoring | ITSM | DevOps | Cloud

Request management in ServiceDesk Plus

Are ineffective #ITSM technologies or inadequate fulfillment processes standing in the way of your request management strategy? Reshape your #request_management approach with ServiceDesk Plus. With smart automations and an intuitive self-service portal, you can now stay on top of all service request tickets and deliver a better experience for your end-users.

Leveraging Multi-Tenancy For Your Team

Remote teams that work on dependent products face resource crunches and delays. When several teams work on interrelated projects, the chances are high that they will soon end up meeting at some point where they have to wait for resource release from another team or teams. For instance, when team A wants an update to an app currently maintained by Team B, they would want to automatically access the latest version of the app whenever a new bug is fixed and an update is made.

Why choose the Connect license for SquaredUp 5.0?

Every enterprise has its arsenal of tech tools to tackle an array of different challenges. Useful, and necessary, but often a pain to monitor. Whatever your data sources, being able to bring all these metrics into a unified dashboard provides valuable context, which in turn helps you identify and correlate problems more quickly, resulting in improved reaction time and decision making.

Route SSH Connections with HAProxy

Route SSH connections through HAProxy using the SSH ProxyCommand feature and SNI. Did you know that you can proxy SSH connections through HAProxy and route based on hostname? The advantage is that you can relay all SSH traffic through one public-facing server instead of needing to grant users direct access to potentially hundreds of internal servers from outside the network.

Using Hybrid and Multi-Cloud Service Mesh Based Applications for Distributed Deployments

Service Mesh is an emerging architecture pattern gaining traction today. Along with Kubernetes, Service Mesh can form a powerful platform which addresses the technical requirements that arise in a highly distributed environment typically found on a microservices cluster and/or service infrastructure. A Service Mesh is a dedicated infrastructure layer for facilitating service-to-service communications between microservices.

Set up K3s in High Availability using k3d

Have you ever wanted to try K3s high availability cluster “mode,” and you either did not have the minimum three “spare nodes” or the time required to set up the same amount of VMs? Then you are in for a good treat: meet k3d! If you’re not familiar with k3d, its name gives you a hint to what it’s all about: K3s in Docker.