Operations | Monitoring | ITSM | DevOps | Cloud

Since load balancers are active devices that can be included in the design of a WAN, the question arises: Should we adapt our monitoring scheme to include something that could be called Load Balancer Monitoring? To answer this question we can assume that WAN monitoring is based on the following fact: the behaviour of communication links directly affects the performance of applications and therefore the entire platform.

If you’re part of an IT Ops or NOC team, or if you manage one, you know that overwhelming IT noise is your #1 enemy. Not only does it flood your teams with false-positives, but it also buries critical root-cause events and it makes it hard to proactively detect expensive P1 and P0 outages.

As a change agent in a healthcare organization, it’s likely that you’re eager to give your antiquated paging system the boots and to replace it with a more updated, efficient, HIPAA-compliant clinical communications platform. However, convincing the rest of the organization isn’t always easy. It’s normal to get resistance from your care team whenever you introduce new processes or technologies.

When people talk about web analytics, you immediately think of Google Analytics. But there is life beyond Google Analytics. There are many web analytics tools that currently exist on the web and many that are emerging daily. Knowing how to combine these tools well is key to a good web analytics strategy that allows us to understand what happens on our website and how our users act.

I am a proud lazy programmer. This means that if I can automate a task, I will absolutely do it. Especially if it means I can avoid doing the same thing more than once. Luckily, as an engineer, my laziness is an asset - because this week, it led me to write an HTML scraper for our Changelog, just so I wouldn’t have to manually update the Changelog feed on our new app homepage (btw, have you seen our new app homepage? It’s pretty sweet).

Laying out the fundamentals to cope with future business requirements.

There’s some research that points to the Iranian New Year as the source for spring cleaning. The idea was that the end of the colder months was an opportunity to “shake the house” (khooneh tekouni) to feel renewed. Nowruz, or new day, occurs on the first day of spring and like everyone else with a New Year resolution, the concept of cleaning and renewal was about setting a fresh start. Here we are, spring build alpha already deployed in some parts of the world.

Famed management thinker Peter Drucker is often quoted as saying, “You can’t manage what you can’t measure.” Tracking and analyzing data of a system provides metrics to measure, predict, and improve the underlining health of the system. Logging data is the simplest act of collecting data for measurement and plays an important role in modern enterprises, as it provides a way to measure the health of hardware devices and software applications alike.