The Unplanned Show, Episode 18: Resilient architectures with Matt Stine
We'll catch up with Matt Stine, the author of "Migrating to Cloud-Native Architectures" (O'Reilly), about his current thinking on resilient architectures.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
PagerDuty Operations Cloud Fall Launch 2023
Across the business landscape, 2023 has been called the “year of efficiency.” Organizations have had to deliver more growth and innovation, but with tighter budgets and headcount than in prior years. CIOs have needed to build strategies to mitigate the risk of operational failure and protect their brand’s customer experience.
Interlink's Service Chain Mapping solution: Helping Banking & Finance Organizations Strengthen Operational Resilience and Meet Regulatory Requirements
Operational resilience is an increasing area of focus and scrutiny for regulators of the banking and financial services industry. In the European Union, the Digital Operational Resilience Act (DORA) looms on the near horizon - with equivalent regulatory frameworks slowly but surely rolling out across the globe.
Create a dedicated Microsoft Teams channel for an existing alert
With the ilert Microsoft Teams integration, you can create a separate MS Teams channel for a specific alert, allowing quick collaboration. You can bring together your team members in a shared chat to discuss the issue, share findings, and coordinate your response. This feature is also helpful for reviewing incidents and creating postmortems.
New Features In Team Onboarding
Get an inside look at two features designed to ensure that the people on your response teams are set up correctly on PagerDuty. Senior Product Manager Alex Quintana joins us to share how your people will successfully onboard onto the PagerDuty platform and then we’ll look at a new report that shows you all of your users on the platform.
Fresh from FireHydrant October 2023: Updates to status pages, views, and analytics
October might be a spooky month, but we’re doing our best to make incidents less scary. We released a number of updates this month that focus on two main areas: Let’s jump in.
What Should Your System Outage Notifications Say?
System outages: they are an inevitable problem that every single IT team will encounter at some point. Whether they come about due to technical issues, act-of-god natural disasters, or simply random human error, system outages happen to the best of us. Though the cause of system outages is not always in your control, you can control your team’s processes for response and resolution.
Build Sophisticated Apps for Your PagerDuty Environment Using OAuth 2.0 and API Scopes
Many PagerDuty customers create their own apps to help them manage their PagerDuty environments. Teams might have any number of workflows that might benefit from a custom application. A PagerDuty admin might want to be able to load CSV files with new users and their contact information into PagerDuty when new teams join the platform, or load new services before they are released to production.
What is a Status Page and Why Do You Need One?
If you run a service-providing business, then you probably know how much of a struggle it is to inform everyone when an issue occurs. You must note the end users for sure, but also the responsible parties who will work on resolving the incident and bringing back the services as they were.
The definitive guide to event correlation in AIOps: Processes, tools, examples, and checklist
Are you tired of sifting through a sea of IT events and alerts? Or perhaps you’ve found yourself overwhelmed by the volume of data flooding your monitoring systems and challenged to identify the incident root cause. There’s a better way to manage the chaos: using AIOps to unite disparate tools, data, and teams for event correlation.