Operations | Monitoring | ITSM | DevOps | Cloud

AI agents are taking real actions in production. So when one misbehaves, who's accountable: the model provider or the company running it? David Sullivan explains why a regulated bank can't outsource accountability to an AI lab. James Faure shares how Clairo AI uses hypothesis testing and quality gates before any agent reaches production. Dr Rosemary Francis argues that guardrails which amount to a strongly worded letter won't survive. What agents need are genuine sandboxes and a limited blast radius.

New vulnerabilities emerge every day and thousands of endpoints change constantly — it's a continuous race against time. Patching isn't just deployment; it's manual handoffs and incomplete visibility that leave organizations exposed. This video shows how Ivanti Neurons for Patch Management provides immediate, authoritative insights into your IT estate so you can close security gaps faster.

When production breaks, the clues are everywhere but the story is scattered. RUM sessions, APM traces, metrics, and logs allow Datadog to tell you part of the story. What’s missing is your service ownership quirks, your team's conventions, or the three-year-old workaround buried in a comment that explains why a certain endpoint behaves the way it does.

Senior engineers are the pillars of SRE programs—not only do they have the leadership to manage incidents well, they also have the tribal knowledge to understand the technical causes of tricky issues. But when the know-how is confined to a few individuals, it greatly limits the effectiveness of your SRE team.

AI can write code, but how does it do with a large, organically built codebase with years of development? Datadog’s monolithic webapp had significant scale and support challenges, so we knew the time had come to break it up. But when the code has been written, revised and tweaked so many times (as we keep adding new features and capabilities), by so many teams, that becomes much harder.

What does it take to move from AI experimentation to real-world adoption, and where does sovereign AI fit into the picture? In Episode 2 of Season 2 of Perspectives from the Edge, Andrew Dutton,Enterprise Sales & Marketing Director at SCC, joins Pulsant’s Wendy Shearer to explore the challenges businesses are facing as AI moves from experimentation into production and scale.