HowTo Happy Hour: Shift-Based Schedules Examples
You've seen the updates about our new Shift-Based Schedules update. Join us Thursday to get a deeper look at how you can use the new features to create the schedules you need for your teams!
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Product Update - June 2026
IncidentHub's latest product update includes private status ingestion for Microsoft Azure and Microsoft 365, a simpler UI for alerts configuration, an option to disable the public status page, and a better looking status page layout. Plus, support for more vendors (1070+ and counting). As always, I am grateful to all our customers and beta testers who have shared their feedback which has made IncidentHub better.
What Major Incidents Really Cost Your Business
When a major IT incident hits, most organizations know what it costs in the moment: lost transactions and missed SLAs. But according to the findings of our 2026 State of AI-First Operations report, the most significant consequences often don’t show up until long after the incident is closed—in customer relationships, team health, and brand reputation.
Stop Missing After Hours Calls with SIGNL4 Call Routing
Many teams invest time building an on-call rotation, but inbound calls often ignore that structure completely. A support number forwards to a single phone. One engineer ends up taking every call. Sometimes the call goes unanswered and the voicemail lands in a shared mailbox that nobody checks until the next morning. Even worse, the team might have several engineers on duty, but the phone system has no awareness of who is actually responsible at that moment.
Automated Alerting: Stop Losing Money to Delayed Notifications and Inefficient Alerting Workflows
When incidents are not addressed – or not addressed quickly enough – businesses incur significant costs. Mean Time to Resolution (MTTR) increases. In the worst cases, the financial impact extends beyond your organization to customers and partners. Automated alerting reduces response times and notifies the right people when action is needed.
PagerDuty Report Finds Two-Thirds (66%) of Office Professionals Have Used Unauthorized AI Tools at Work
Three-quarters of office professionals (75%) say they would be likely to look for a new job that offered better AI skills development, a figure that climbs to 80% at companies with $1 billion or more in revenue.
Tencent Cloud: When systems start reacting to themselves
Distributed systems don't just fail. They adapt. Services in Tencent Cloud environments are tightly interconnected. Compute, load balancing, databases, and networking layers continuously respond to each other based on changing conditions. Under normal load, this coordination stays in the background. As pressure builds, the behavior shifts. The system does not degrade in a straight line. Instead, it starts adjusting itself.
Shadow AI Is Happening Within Your Organization
A majority of office professionals (72%) believe they understand how to use AI for their job better than the team responsible for managing AI at their company. While it’s encouraging to see employees embrace AI with such confidence, organizations will want to ensure they are providing the tools, guidance, and safeguards needed to help employees use AI safely.
Introducing the Rootly Agent
During an incident, ask the Rootly Agent anything and it'll respond (and act) based on context and your data. Use the Rootly Agent to: The Rootly Agent performs actions on your behalf, so it is bound by the permissions assigned to your user. It will also ask for confirmation before taking significant actions. Rootly admins can turn it on for their workplaces and start running incidents even more efficiently.
The new G2 Summer Badges are here!
We're thrilled that SIGNL4 is appreciated by the G2 community! SIGNL4 has been recognized by G2 as High PerformerBest Results Most Implementable for delivering the Best Estimated ROITop 50 Best German Software Companies Thank you all! ���������� ������������: SIGNL4 is a mobile alerting and incident response solution designed for modern operations teams. With features like duty scheduling, time off management, and real-time mobile alerts, SIGNL4 ensures the right people are notified – even when schedules change.