Operations | Monitoring | ITSM | DevOps | Cloud

Your incident management process is greatly impacted by the tools you have available. And technology is key when it comes to gaining visibility and obtaining contextual data. You need tools to send alerts when incidents arise, as well as track activity for compliance reporting purposes. Whether you’re in healthcare, information technology or work at a small MSP – you need a robust incident management platform that gives you results and helps mitigate MTTR.

In the entertainment world, building enterprise apps involves many challenges, such as compatibility with numerous devices and large files like HD videos, along with streaming media to millions of users simultaneously. But today’s entertainment apps are possible only because of a modern approach to software delivery—DevOps brings greater efficiency across the development pipeline.

It’s pretty well known that we live in a connected, always-on world where seconds matter when it comes to customer happiness. There are smaller incident management solution providers that offer what looks to be competitive pricing—but it’s important to consider the bigger picture outside basic alerting and incident response.

Congratulations, VictorOps! OnPage would like to congratulate our contenders at VictorOps for their acquisition by Splunk. This acquisition of VictorOps validates the growing need for incident management and alerting platforms. As technology advances with sensors technology (IOT), and monitoring system utilizing AI, automation is necessary to achieve improved productivity and business resiliency. Therefore, incident management and alert automation is essential.

As a long-time security professional, I’m always interested to hear about how companies like Datadog are keeping up with the changing security landscape. I can recall when the security organization was solely responsible for security, and we were focused on protecting the perimeter of our business. However, with the advent of the cloud, mobile, and web applications, that perimeter has disappeared.

If you’re part of a large enterprise, you’re probably in the throes of digital transformation. If you’re in IT, you’re supporting your business by rolling out new services and apps weekly (or even daily). Meanwhile, your users expect 24×7 availability and performance. So your IT operations team is having to sift through ever-increasing data pouring out of myriad specialized and fragmented monitoring tools, hybrid clouds, legacy systems and virtual infrastructure.