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The latest News and Information on IT Service Management, Service Desk and related technologies.

Security Customer Fireside Chat with Dr. Joel Fulton, CEO of Lucidum

Jun 30, 2023 By Ivanti In Ivanti
Join Ivanti's own Brad Fleeman, Vice President Americas, Security Solutions Group, and cybersecurity expert Dr. Joel Fulton as they discuss the top priorities for cybersecurity in 2023. Dr. Fulton, renowned for his work with leading organizations like Boeing, Starbucks, and Google, shares his insights on building a strong foundation and the importance of basic security practices.
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IT Asset Management Software (ITAM)- Infraon

Jun 30, 2023 By Infraon In Infraon
Are you tired of the hassle and inefficiency of manual asset registers? Look no further, as we present a range of cutting-edge IT asset management solutions that will revolutionize your processes. In this video, we explore 15 powerful tools: In this video, we explore a range of powerful solutions including ServiceNow Asset Management, SolarWinds Web Help Desk, Infraon Assets, and more.
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Simplifying MSP operations with built-in PSA and RMM capabilities

Jun 30, 2023 By ManageEngine In ManageEngine
In this session, we will delve into key #PSA features and discover how they empower #MSPs to centrally manage accounts, track time and automate billing processes, and manage resources, tickets, and projects to help you simplify your IT service delivery operations. Additionally, we'll see how native #RMM integrations in ServiceDesk Plus MSP can help you remotely manage your clients' IT from a central console.
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servicenow

Q&A: The importance of an end-to-end observability platform

Jun 29, 2023 By ServiceNow Blog In ServiceNow

Pressure is mounting for organizations to deliver exceptional customer and employee experiences, rapid event resolution, and better business outcomes. Observability will be a key strategy play to achieve end-to-end visibility of complex tech estates, says Pablo Stern, senior vice president of technology workflows at ServiceNow. In an interview at Knowledge 2023, Stern talked about how an observability platform can encompass both DevOps workflows and business processes across the enterprise.

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Why Trust Zero Trust Ep. 16

Jun 29, 2023 By Ivanti In Ivanti
Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.
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Understanding your IT environment with Discovery, Service Mapping, and, ITSM

Jun 29, 2023 By Ivanti In Ivanti
Having visibility of assets accessing your organization’s network is one thing. But understanding their potential impact on your IT environment is a different story. Knowledge is power. Especially in the Everywhere Work model, when employees use on average 2.6 devices to do their job every day. In this practical demo webinar, Everett and Steven will showcase how pairing service and asset management platforms with comprehensive discovery and service mapping solutions can help you identify and visualize relationships and dependencies of assets in your IT environment.
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InvGate

New Apple Zero-Days: Patch CVE 2023-32434 and CVE 2023-32435

Jun 28, 2023 By Brenda Gratas In InvGate
Apple released a series of patches today to address zero-day vulnerabilities CVE-2023-32434 and CVE-2023-32435. As Patch Management’s best practices indicate, the company advised updating the following products: iOS, iPadOS, macOS, watchOS, and Safari browser. Keep reading to understand the extent of the exploits and discover how to easily spot outdated devices on your network using InvGate Insight.
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