Operations | Monitoring | ITSM | DevOps | Cloud

In today’s world of digital everything, where customers are increasingly demanding instant updates when problems occur, it’s more important than ever to take immediate action. Seconds matter, and teams need to be empowered to proactively solve customer-impacting incidents as quickly as possible.

Meeting the goal of delivering great performance and reliability in the face of our ever-changing, increasingly autonomous IT environments is fundamentally challenged by a data problem. Sure, there’s lots of it - logs, metrics, and APM traces - but it is exceedingly hard to extract actionable information when there are so many fast moving parts.

Broadcom is proud to be named a “Value Leader” in the 2021 EMA Radar Report For Network Performance Management. Broadcom received the highest vendor strength score and was selected as having the best alert and alarm management. We believe this recognition validates our strong NetOps vision and our ability to speed the delivery of new network monitoring software innovations that help address the network transformation challenges of our customers.

For our latest specialist interview in our series speaking to technology leaders from around the world, we’ve welcomed Iskren Vankov, the co-founder and CTO of 3veta.com. Iskren is a top-of-class graduate from Edinburgh, Caltech, and Oxford and is also a published researcher in the field of Quantum Physics.

When I hear QUIC, my immediate reaction is, “The QUICk brown fox jumps over the lazy dog.” That sentence has been ingrained in me since my first typing classes decades ago! I doubt the creators of QUIC were going for this type of reaction when they put together the name… but the good news is that this isn’t an article on typing. We’re diving into what the QUIC protocol is, how it works and how it’s used, and how it’s going to impact web traffic in the future.

Quickly and efficiently manage your incidents with FireHydrant and Backstage!

We’re proud to announce that our front end FireHydrant plug in has been open-sourced as part of Backstage, an open platform for infrastructure tooling, services, and documentation created at Spotify. We introduce FireHydrant’s incident management and analytics in Backstage, where you can quickly and efficiently manage your incidents.

As a Nexthink V6 Customer, you’re already realizing the power and value of a proactive, Digital Employee Experience (DEX) management solution: more productive employees, reduction in employee issues, and a smoother, more accelerated time-to-resolution for employee-reported IT issues.

London, United Kingdom – Canonical announces Ubuntu Livepatch on-prem, an enhancement to its Ubuntu Livepatch service enabling organisations to take control of their kernel livepatching policy. Designed for complex enterprise environments that follow their own patch rollout policy, Ubuntu Livepatch on-prem provides the basis for an efficient but fine-tuned continuous vulnerability management on private, hybrid, or public clouds.

Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article.