A Site Reliability Engineer's Guide to the Holiday Season
SREs face special challenges during the holidays. Here’s how to manage them.
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The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Group Performance Report - xMatters Support
The Group Performance Report in xMatters displays a group's event response statistics, letting organizations compare how groups are handling the events assigned to them.
OnPage Redefines On-Call Management With Digital Fail-Safe Scheduling
OnPage Corporation Provides a Flexible, Error-Free Way to Democratize On-Call Schedule Creation for Response Teams.
PowerBI and Enterprise Alert
Enhanced Enterprise Alert reporting using PowerBI
Respond like superheroes with Derdack & SKyPRO
Joint webinar session including live demo with Derdack & SKyPRO
Why SKyPRO Partners with Derdack
Joint webinar session including live demo with Derdack & SKyPRO
Managed IT Service Provider, BDNet Corporate Networking Recommends OnPage
In this video, Brian Domschke, CEO of BD Net Corporate Networking recommends OnPage for on-call management. Keep watching to learn how his organization leverages OnPage's digital fail-safe scheduling capabilities and alerting system to notify on-call staff after hours. OnPage continues to empower Managed Service Providers of all sizes to accelerate incident remediation for clients and provide exceptional IT services.
On-call by default
Like many SaaS businesses, we have an on-call rota to enable us to provide 24x7 cover if there are problems with incident.io. We have a 'pager' which will alert the relevant person if something unexpected happens in our app, so that they can investigate and fix it if needed. Note: This was adapted from an internal document we wrote about how we think about on-call at incident.io.
Group Roster Tab - xMatters Support
The Roster tab in xMatters shows a list of all members in the group and the shifts they belong to. Users can easily add and remove group members and their shifts, and identify group members who may have too many or few shifts.
The Exec's Guide to Embracing Availability: From Tick Mark to SLAs
5 suggestions to mark the embrace of availability for executives during a time of digital transformation.